The room is old and not very clean. The front desk staff is not friendly. Not matching the price. Not a good choice. In the hotel’s website it says pet friendly but you can’t find the pet room option. When you book a two queen beds room they told you that you have to pay extra $30 for changing to a pet friendly room. And a $25 pet clean fee also required. Not very reasonable.
Great stay with all the in-room features. Body wash for shower was empty so had to call up.
Santosh
2025 年 2 月入住 2 晚
10/10 超赞
James
2025年02月25日
满意:住宿条件和设施,清洁度
James
2025 年 2 月入住 2 晚
8/10 还可以
Andrew,Fort Saskatchewan
与家人出行
2025年02月25日
满意:住宿条件和设施
不满意:清洁度
The house keeping could use a lot of improvement. We got to our room and crumbs everywhere, dirty dishes and garbages still full from previous guest. We ended up doing the dishes. We mentioned it to the front desk and it didn’t improve much throughout our stay. The room was nice, but like I said it would better if cleaned proper.
Andrew
2025 年 2 月入住 3 晚
10/10 超赞
andy
2025年02月24日
满意:清洁度
andy
2025 年 2 月入住 2 晚
8/10 还可以
Chris
2025年02月24日
满意:员工和服务
Chris
2025 年 1 月入住 1 晚
6/10 一般
Casandra
与家人及幼儿出行, 与家人出行
2025年02月24日
满意:员工和服务,清洁度
The room was adequate however we were only informed upon checking in that both restaurants on the property were closed during our stay. One is visible in the atrium and my children could see people eating in there when coming down the stairs. It was closed to some hotel guests, including us due to a school booking. Lastly we were given very little direction by staff other than how to find the elevator. The hotel is also undergoing renos which isn't disclosed either. Parts of the parking lot are blocked, making it sketchy to walk through with young kids due to poor visibility for drivers.
Casandra
2025 年 2 月入住 1 晚
10/10 超赞
Charles
2025年02月24日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I liked it
Charles
2025 年 2 月入住 2 晚
8/10 还可以
Ken
2025年02月23日
满意:清洁度、员工和服务、住宿条件和设施
Ken
2025 年 2 月入住 2 晚
2/10 糟糕
Susan
与家人及幼儿出行
2025年02月23日
不满意:住宿条件和设施,员工和服务
Susan
2/10 糟糕
Samantha
2025年02月22日
不满意:住宿条件和设施,员工和服务
Samantha
2025 年 2 月入住 1 晚
10/10 超赞
Arthur Patrick
带宠物出行
2025年02月21日
满意:清洁度、员工和服务、住宿条件和设施
Jasper remains a gem of a place to visit. There are areas that will be fixed post fires, but the people remain amazing, the mountains are beautiful despite fires, the main strip has everything. Love this part of the world.
Arthur Patrick
2025 年 2 月入住 1 晚
6/10 一般
Alfred,St.Albert
与配偶出行
2025年02月21日
The hotel is under renovation, with original older part of hotel under renovation. Adjacent to hotel are temporary Atco trailers due to past summer fire.
Positives of hotel:
1. Large warm pool and nice hot tub.
Negatives of hotel:
1. Restaurant in hotel very limited opening
2. Rooms in old part of hotel are out dated and in process of being updated to match new part of hotel.
3. Carpets in lobby are very soiled and worn and assumed to be replaced within next year.
Alfred
2025 年 2 月入住 2 晚
10/10 超赞
Maggie
与家人出行
2025年02月20日
满意:清洁度、服务设施、住宿条件和设施
Nice common area. Pool, locker room and steam rooms all clean.
Room clean and comfortable.
Maggie
2025 年 2 月入住 1 晚
10/10 超赞
Dominic
2025年02月19日
满意:清洁度、员工和服务、住宿条件和设施
Dominic
2025 年 2 月入住 3 晚
6/10 一般
Minal
2025年02月18日
Pretty disappointed, the front staff were okay, but having to pay $22 per person for breakfast was very disappointing, if you book on Expedia you need to pay and that was not disclosed.
Conditioner was empty in the room, limited towels for 4 people and there were no amenities in the room. The pool was amazing.
Minal
2025 年 2 月入住 1 晚
10/10 超赞
Leanne
与家人出行
2025年02月18日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We stayed in the new section of the hotel, which was great! Rooms are very comfortable and the kitchenette is an added bonus. We like that you can get into the main lodge without going outside when it's -30. We would love to see a games room with pool table, air hockey, etc.
Leanne
2025 年 2 月入住 3 晚
8/10 还可以
Corrine
与家人出行
2025年02月18日
满意:清洁度、员工和服务、住宿条件和设施
We chose this place because it has a kitchen, as we prefer to cook some of our meals rather than dining out all the time. The rooms were well-maintained and clean, but the kitchen could be better stocked with higher-quality essentials. We had no pots, too few glasses, and the knife was very dull. Aside from that, everything else was great!
Corrine
2025 年 2 月入住 3 晚
10/10 超赞
Mike
与家人出行
2025年02月18日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
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Mike
2025 年 2 月入住 1 晚
10/10 超赞
Shane
与配偶出行
2025年02月18日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We love the Forest Park and have been coming here for a while. Great hotel.
Shane
2025 年 2 月入住 2 晚
8/10 还可以
Alexandra
2025年02月18日
满意:清洁度、员工和服务、住宿条件和设施
The hotel did not have my amenties ordered for my room thay was submitted prior to my stay(chocolate strawberries &cheeseboard) they felt bad and brought us a small champagne bottle, a can of beer and a few chocolates. The room smells heavily of bleech. Very very strong. We do like this hotel. The staff are usually friendly and it has a great pool and hottub.