"supposed to be a 5-star resort, but it was a huge letdown. The staff were fine—they are trying their hardest to bring service—but the hotel design and facilities were just plain underwhelming. The room felt basic and lacked any real character, more like a business hotel than a luxury resort.
The sauna was closed for maintenance, and the other amenities were equally unimpressive—nothing special, just very ordinary. not at all what you'd expect from a 5-star place.
While the location inside Taroko National Park is fantastic, the hotel didn’t match its surroundings at all. The natural beauty outside only made the blandness of the hotel more glaring. It felt completely disconnected from its stunning location—boring and uninspired, offering no experience that felt special or tied to the park itself.
Overall, the hotel felt generic and lacked the attention to detail or style you’d expect from a truly high-end resort. What should’ve been a breathtaking getaway turned into a forgettable experience. yet I've only see very poorly designed hotel and the food is also not very interesting.
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