"Staff at the front desk (張嚴 and 王璐) was very helpful in answering questions and booking tickets for number of museums. Attendants at at the front door were eager to assist with giving directions. Overall, service is excellent. Room and everything were tidy and clean. I will rebook this hotel next time I am in town."
"The staff are very nice and willing to help, and Kimi had provided very clear instructions by email before arriving that help us very much since this is our very first visit Su Chou."