Our stay at the hotel really exceeded our expectations. The breakfast was delightful, offering both a buffet and daily specials that catered to a variety of tastes. The hotel provided so many enjoyable activities, from CrossFit and other training classes to bicycle rentals. We were particularly grateful for the free shuttle to Balangan Beach and the wonderful BBQ buffet we got to savor on Saturday during our weekend stay.
The staff here made our experience even more memorable with their kindness and dedication. From the moment we stepped into the lobby, the front office staff welcomed us warmly and explained everything we needed to know. The concierge was so helpful with our luggage and guided us to our room, making us feel right at home. All F&B team went out of their way to be accommodating and friendly—which truly made us feel valued. My partner accidentally left his wallet at the cabana by the main pool, but Budi, the attentive pool attendant, found it and returned it to the reception. It was such a relief and a testament to the wonderful staff here. Also, a heartfelt thank you to Putu and Ugie from housekeeping for leaving us the adorable swan towel with such sweet messages. Our heartfelt gratitude to all the staffs at the hotel.
This hotel is the perfect choice for anyone seeking a rejuvenating and delightful escape.