2/10 糟糕
Soska Christeen
与家人出行
2025 年 3 月 29 日
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
I like absolutely nothing about this property except for my money back. I waited 3 hours for them to find my reservation after waiting hours at the airport for a shuttle that never arrived. I had to take a taxi when it became obvious no shuttle was coming. The room that I booked wasn't the one I was given. The shower doesn't work or the TV. No spa or pool at the hotel as indicated on their website. I had to calll maintenance multiple times throughout the night because water in the bathroom started to overflow. I checked out the next morning as imI had my family with me. The hotel staff stated that it's not the first their boss had mislead people in regards to what the hotel actually is. The staff stated that they had warned him to stop putting fake pic and activities that the hotel doesn't provide on the website. Oh yeah, the door doesn't close properly as it appeared to be broken. So big safety issues. Overall the hotel was just nasty, unsafe and a big scam. I wouldn't recommend a homeless person to stay there.
Soska Christeen
2025 年 3 月入住 6 晚