8/10
The hotel is beautiful and the restaurants are nice too, but I had paid for three breakfasts for three nights, then I paid for a forth night in the same room, and they would not let me use my prepaid, but unused, breakfast from the day before. It left a bad taste in my mouth about this hotel as it felt a bit unfair and stingy. The customer service just isn’t up to the level of a classy hotel.
Deirdre
2025 年 4 月入住 3 晚