Dining room service was excellent however front desk service underwhelming and not appreciative of our business
The request for late check out was provided which we did appreciate
Debra
2025 年 5 月入住 2 晚
4/10
First, and probably last, time staying at a Radisson. Arriving ( a little jaded) after a near 20 hour journey the first room we were given was already occupied, the second didn't have a second bed for our daughter. Staff initially tried to blame that error on us, then finally conceded to bring the extra bed. Only 1 set of towels in the room, which whilst not unclean just felt a bit grubby.
On the plus side, breakfast was excellent and the staff looking after baggage & airport shuttles were very helpful & courteous.
Andrew
2025 年 4 月入住 1 晚
6/10
The security like asking for money
desmond
2025 年 4 月入住 5 晚
8/10
All was well except the washrooms. The drains had an odour which was nasty
Jennifer
2025 年 4 月入住 2 晚
10/10
My parents loved it here, the said it was clean, close to the mall,the staff was friendly and the breakfast was great.
Amanda Nossy
2025 年 4 月入住 1 晚
8/10
I think the parking issue has to be cleared. At one point I was told I need my parking ticket to be stamped then I would be let out but when I did they still have to call the reception to open up for me to which I see no point in having it stamped in the first place.
Another time one of the receptionist told me I had to pay for parking and when I mentioned I had never paid before she tells me ‘those that allowed me were just lazy to mention I had to pay’ when I leave there’s no charge on my invoice so it was just confusing honestly and I found her to be rude in the way that she said it
Vongai
2025 年 3 月入住 5 晚
8/10
The staff was lovely and extremely helpful and the room was okay the only downside was the room was a little dirty, the shower had old soap stains, the bar soap provided was used and the fridge also smelled of old food. The bedding and other areas of the room was clean and the area felt safe with lots of dining options
Anfernie
2025 年 3 月入住 2 晚
10/10
Convenient location and good quality accommodation.
Samuel
2025 年 3 月入住 1 晚
10/10
We had a great stay and the staff was highly accommodating.
Lauren
2025 年 3 月入住 1 晚
6/10
Ephifania
2025 年 3 月入住 2 晚
10/10
nice place
Luigi
2025 年 3 月入住 4 晚
10/10
MATILDA
2025 年 3 月入住 4 晚
8/10
Nice modern and clean room. Flexible with request for late check out. Moved rooms no issue due to noisy aircon, next room very quiet. Breakfast was nice. Bar nice but lacking ambience- not many there. Unsafe area at night addressed with shuttle on demand to mall/ eateries. Very close to Gautrain. Would stay again but be mindful can't just pop out of hotel as you please.
Rachel
2025 年 3 月入住 1 晚
8/10
The rooms were spacious and clean and the hotel amenities were excellent with a gym and a great executive lounge. There is a shuttle to the mall which is very convenient.