The room was very clean and customers service is good
Hwee Chik
2025 年 3 月入住 1 晚
6/10 一般
YU
与家人及幼儿出行, 与家人出行
2024 年 12 月 27 日
Okay for short stay, but room was a bit dirty, KTV sound too loud so very noisy, also the counter refuse to provide second card key.
YU
2024 年 12 月入住 1 晚
6/10 一般
Kok Wai
与家人及幼儿出行
2024 年 10 月 20 日
Toilet wall has black dirt.
Kok Wai
2024 年 10 月入住 1 晚
2/10 糟糕
David
2024 年 6 月 8 日
满意:员工和服务
不满意:清洁度、住宿条件和设施、客房舒适度
David
2024 年 6 月入住 1 晚
10/10 超赞
Masnor
2024 年 3 月 23 日
Masnor
2024 年 3 月入住 1 晚
4/10 很差
真实旅客
与家人出行
2024 年 3 月 19 日
不满意:清洁度、住宿条件和设施、客房舒适度
Experience with Grand Sentosa
Very good location surrounded by restaurants, seafood and spa. But do not expect the quality of hotel room facilities. No hair dryer, no Fridge and Safe is not working. Our room was not ready at the time of check in and need to wait. The room has smoking smell, and the view from window is another hall or corridor, it make us feel unsafe. Overall, it is within 2-3 star rating.
真实旅客
2024 年 3 月入住 2 晚
8/10 还可以
Siyak wang
与家人出行
2024 年 2 月 14 日
满意:服务设施
Convenient and many shop and restaurant
Siyak wang
2024 年 2 月入住 2 晚
4/10 很差
Shawn
团体旅客
2023 年 12 月 21 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
This property is very old. The bedroom was not clean properly and toilet title looks dirty. The exhaust fan is full of dust. Lucky the bedsheet and towels were clean.
In the morning when we went down to look for breakfast, the front office staffs didnt even greet us even when they see us, it was us who greeted them.
The hotel was attached to a mall which looks like a ghost town. Very eerie.
Given this experience, I wont book this hotel again.
Shawn
2023 年 12 月入住 1 晚
6/10 一般
Andy
2023 年 11 月 25 日
Hotel shower equipment not in good condition
Andy
2023 年 11 月入住 1 晚
8/10 还可以
Eng Teik
2023 年 11 月 13 日
Eng Teik
2023 年 11 月入住 3 晚
4/10 很差
Konstantin
与家人及幼儿出行
2023 年 8 月 11 日
不满意:住宿条件和设施,清洁度
Quite a rundown hotel, located in a semi-abandoned mall.
Bed sheets were clean.
Floor carpet was very dirty