This property is outdated and over priced. Pool was absolutely disgusting and it appeared most of the people staying were full time residents along with the staff. Will never stay here again or recommend this hotel.
Josh
2025 年 4 月入住 2 晚
4/10 很差
James and Traci Carlyon
2025 年 4 月 7 日
James and Traci Carlyon
2025 年 4 月入住 1 晚
2/10 糟糕
Daniel
与配偶出行, 团体旅客
2025 年 3 月 13 日
不满意:住宿条件和设施,清洁度
This has got to be the dirtiest hotel I have ever stayed at. Stains on the sheet and comforter, dirty floors, just awful.
Daniel
2025 年 3 月入住 1 晚
10/10 超赞
Sarah
与配偶出行
2025 年 3 月 6 日
满意:服务设施,员工和服务
The staff was super friendly and accomodating!
Sarah
2025 年 2 月入住 4 晚
8/10 还可以
Teresa
商务旅客
2025 年 2 月 26 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The front desk was helpful and took care of my concerns regarding room rate.
Teresa
2025 年 2 月入住 2 晚
10/10 超赞
Darnell
与配偶出行, 商务旅客
2025 年 2 月 25 日
满意:清洁度、员工和服务、住宿条件和设施
Good
Darnell
2024 年 12 月入住 1 晚
10/10 超赞
Fernando
商务旅客
2025 年 2 月 6 日
满意:员工和服务,清洁度
Fernando
2025 年 2 月入住 1 晚
6/10 一般
真实旅客
与家人出行
2025 年 1 月 29 日
满意:清洁度
不满意:客房舒适度
真实旅客
2025 年 1 月入住 3 晚
6/10 一般
Annette
与家人出行
2025 年 1 月 21 日
不满意:服务设施,员工和服务
While there they never cleaned our room or empty our trash. When I called the front desk to get towels, they said your phone isn’t working come to the front desk to tell us what you want.
Never apologized for the phone not working or the room not being cleaned.
We checked out a day early because it wasn’t a great experience.
Annette
2025 年 1 月入住 3 晚
10/10 超赞
Lela
2024 年 12 月 31 日
Lela
2024 年 12 月入住 2 晚
6/10 一般
Jason
与家人出行
2024 年 12 月 24 日
不满意:住宿条件和设施
Okay
Place is kinda run down but seemed clean until I saw a roach in the bathroom sink.
Jason
2024 年 12 月入住 2 晚
6/10 一般
Melodie
与家人出行
2024 年 12 月 22 日
不满意:住宿条件和设施,清洁度
Melodie
2024 年 12 月入住 2 晚
4/10 很差
Matt
团体旅客
2024 年 12 月 22 日
不满意:住宿条件和设施
Room was ok….but front desk staff was difficult and seemed to not understand that we booked online. then wanted to charge me again and took 45 minutes to finally get a room. Then ten minutes after checking in staff walked in are room without knocking still don’t know why. Breakfast was ok. Hoping this is not a normal thing for this place.
Matt
2024 年 12 月入住 1 晚
2/10 糟糕
Wesley
2024 年 12 月 17 日
不满意:清洁度、员工和服务、住宿条件和设施
Dirty. Unprofessional. No blankets. Key cards didnt work 3x.
Wesley
2024 年 12 月入住 1 晚
8/10 还可以
David
2024 年 12 月 13 日
满意:客房舒适度,员工和服务
Probably last time in Carthage
I have stayed multiple times at this property. The first time I enjoyed it, the last time it was a bit more trying. Possibly because I was a very late arrival. But three things concerned me; they have almost doubled the pet fee - on their form it said $25, they charged $40, The room carpet was in terrible condition and one thing about “fees?!”
David
2024 年 12 月入住 1 晚
10/10 超赞
Andrea
2024 年 12 月 9 日
满意:清洁度、员工和服务、住宿条件和设施
Andrea
2024 年 12 月入住 1 晚
6/10 一般
seng
与家人出行
2024 年 12 月 7 日
不满意:住宿条件和设施
The property is under construction and have a weird smell , the hallway is dirty.
seng
2024 年 12 月入住 1 晚
2/10 糟糕
April
2024 年 12 月 4 日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
My worst hotel experience ever
Worst hotel I’ve ever stayed at in 45 years! I reserved a room with 2 queen beds and when I arrived was told there were none available, my mom would be spending 1 night with us so we needed the extra bed. They rushed to “clean” a room for us at 11pm. I’ve attached a picture of the mirror in our room that was disgusting. We had no blankets on our beds, when we asked for them we were told there was a shortage of blankets and we had to go to our car and get our own blankets that we use for traveling. Our room smelled like cigarettes the entire 5 days. The room next to us # 251 was adjoined to ours, those people fought and cussed every night. I also suspect that’s where the cigarette smoke came from. When I complained twice, the only resolution offered was for us to switch rooms. On our second morning we tried to take advantage of the complimentary breakfast but there was none “due to a medical emergency” the next morning the biscuits and sausage were burnt almost black. The entire place smelled like chlorine from the pool and the glass door at the entrance was shattered. The employees all look very trashy and unprofessional and they do not care and act like the guests are a bother. We asked multiple times for tp and clean towels and didn’t get them until I finally had to go and stand at the desk until somebody literally handed them to me. Very poor service and dirty hotel, the owners should be ashamed.
April
2024 年 11 月入住 5 晚
8/10 还可以
Anthony
2024 年 11 月 26 日
满意:清洁度
Anthony
2024 年 11 月入住 1 晚
2/10 糟糕
真实旅客
2024 年 11 月 18 日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Horrible Stay
We were staying for a friends wedding for the weekend to say this hotel was awful is an understatement the smells of weed in the hall when this hotel is supposed to be non smoking, black mold on the air vent which triggered both myself and my wife's allergies. The phone was not connected to the wall so you cannot contact front desk if you needed something and when I went up to the front desk it felt like as a guest i was being a bother to them over simple requests i even got an eyeroll from the employee because i disrupted there dinner. If your looking for somewhere to stay, stay somewhere else.
真实旅客
2024 年 11 月入住 2 晚
2/10 糟糕
Haley
与家人出行
2024 年 11 月 18 日
满意:清洁度
不满意:员工和服务、服务设施、住宿条件和设施
Person at the front desk was really hateful and coffee pot didn't work and only 1 towel and 1 toilet paper
Haley
2024 年 11 月入住 1 晚
2/10 糟糕
Maria
团体旅客
2024 年 11 月 15 日
不满意:清洁度、住宿条件和设施、客房舒适度
Maria
2024 年 11 月入住 1 晚
8/10 还可以
Rene
2024 年 11 月 14 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Rene
2024 年 11 月入住 1 晚
8/10 还可以
Kenneth
与家人出行
2024 年 11 月 13 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Front desk associate was extremely professional and friendly very helpful with all of my questions
Kenneth
2024 年 11 月入住 1 晚
10/10 超赞
Nicholas,Chandler
与配偶出行
2024 年 11 月 12 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The hotel staff were helpful, kind, friendly, and professional.