Don't bother paying extra for a balcony room, because you might not get one. We waited an extra day to book and the regular room prices went down, while the balcony room prices went higher. Wouldn't have been a big deal had we actually got the private balcony we paid for but the lady at the desk basically shrugged her shoulders and gave excuses. Our room did have a sliding door that went out to a public sidewalk patio area, No privacy whatever. The room was very nice however and we liked the tall ceilings. They had some sort of water leak while we were there which I'm sure isn't typical. Breakfast was mediocre to ok, biscuits were rock hard, sausage links overcooked and hard but there was enough other stuff to eat. Overall I would probably stay again, but not pay extra for a room I didn't get.