2/10 糟糕
Michelle
与家人及幼儿出行
2025 年 9 月 22 日
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
Our stay here was terrible. In our first room, we found a small roach. When we brought it up, they moved us to a poolside room, which we thought would be okay. That ended up being even more infested. During our stay I killed a baby roach, saw a smaller adult, and a full-grown adult on the door jam as we were leaving. To make it worse, we also found a frozen roach in the refrigerator.
Housekeeping never once cleaned our room or brought fresh towels—we had to request them ourselves. The pool was warm, which was honestly the only positive. While there’s a playscape, the hotel is clearly geared toward truckers, not families. We will not be back.
– A very pissed off mom.
Michelle
2025 年 9 月入住 2 晚
