The Fairmont Orchid property and staff far exceeded our expectations! The location is beautiful, the staff were friendly and always willing to do anything to help make our stay comfortable l! The big island offers so much to see and do. You cannot go wrong staying here! Mahalo!
Patrick J
2025 年 5 月入住 8 晚
2/10 糟糕
Mustafa
与配偶出行
2025 年 5 月 24 日
满意:住宿条件和设施,清洁度
This resort is really nice. Location is great and it’s very well maintained.
It’s only getting one star, because I felt differential treatment in a bad way from one of the people at check-in.
This continued even at the check out which was very disheartening.
I won’t mention the name, but I hope other guests don’t feel that way.
Mustafa
2025 年 5 月入住 4 晚
10/10 超赞
Meredith,Frankfort
2025 年 5 月 20 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
After running and rushing around our vacation, this place was a happy oasis. It was the first time I didn’t want to leave a resort. I saw a turtle while snorkeling, my husband had a pickleball coach, and fed a lovebird and geese from my patio. The grounds and beach are beautiful, and the staff is exceptional.
Meredith
2025 年 5 月入住 3 晚
8/10 还可以
Jacquelyn
与配偶出行
2025 年 5 月 17 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
This is an established, beautiful property. The gardens, koi ponds and beach are well-kept and beautiful. The staff is friendly and attentive. Housekeeping is very good. The room, bathroom and general areas need some up dates. Paint and surfaces are worn in places.
The Luau was great. A real get-away.
Jacquelyn
2025 年 5 月入住 9 晚
10/10 超赞
Brent
与家人出行
2025 年 5 月 16 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Beautiful property. When I think of a Hawai’i hotel, I think of the lay out of this one. Walking in for the first time and seeing the ocean from the lobby, was a memorable experience.
Brent
2025 年 5 月入住 7 晚
8/10 还可以
Robert
与配偶出行
2025 年 5 月 11 日
满意:服务设施
Beautiful
Robert
2025 年 1 月入住 6 晚
10/10 超赞
Rohun
与家人及幼儿出行, 与家人出行
2025 年 5 月 9 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Beautiful
Rohun
2025 年 4 月入住 4 晚
8/10 还可以
Amber Lynn Iannone
与配偶出行
2025 年 5 月 6 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I was originally going to give our stay a 5 star review & then I saw our checkout bill. I figured when we paid for the reservation, that was including all of the resort fees (excluding parking, which we needed to add). I was surprised to see they didn’t charge their resort fee of approx $40 a day. Oh! & if you’re gonna need a microwave, do that on your first day - you have to pay $25 & can keep it for your whole stay. We ended up only needing it for 1 night so that kinda sucked.
Other than that, the resort was beautiful & clean and was the perfect location for our honeymoon.
Amber Lynn Iannone
2025 年 4 月入住 7 晚
8/10 还可以
Pamela,MISSION VIEJO
2025 年 5 月 3 日
满意:清洁度
Pamela
2025 年 4 月入住 5 晚
10/10 超赞
Michael
与家人出行
2025 年 5 月 3 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
My family and I just recently traveled here and the property was clean and the staff was very friendly. You have great views of the ocean and the property is peaceful. They have a beach, that is on the property and kid friendly. The food and drinks are good but on the pricer side. I would stay here again.
Michael
2025 年 4 月入住 5 晚
10/10 超赞
??
2025 年 4 月 30 日
??
2025 年 4 月入住 5 晚
10/10 超赞
Nicole,Santa Monica
2025 年 4 月 29 日
满意:清洁度、员工和服务、住宿条件和设施
Beautiful!
Nicole
2025 年 4 月入住 6 晚
10/10 超赞
Aleksandra,Somerville
2025 年 4 月 29 日
满意:清洁度、员工和服务、住宿条件和设施
Aleksandra
2025 年 4 月入住 6 晚
10/10 超赞
Harry
与配偶出行
2025 年 4 月 27 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great hotel, very expensive food and drink but would absolutely go again.
Harry
2025 年 4 月入住 5 晚
10/10 超赞
Min
团体旅客
2025 年 4 月 27 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The staff are very friendly and the service are excellent
Min
2025 年 4 月入住 1 晚
10/10 超赞
Curtis Allan,green river
与家人出行
2025 年 4 月 23 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The staff here is second to none. The rooms are clean and spacious. I can't wait for my next Fairmont experience.
Curtis Allan
2025 年 4 月入住 7 晚
8/10 还可以
Queenie
2025 年 4 月 23 日
Queenie
2025 年 4 月入住 7 晚
10/10 超赞
Kyle
与家人出行, 团体旅客, 商务旅客
2025 年 4 月 17 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The staff is very friendly the place is very nice but I will mention one thing If you're getting a room make sure it's not an adjoining room or there are children nearby because you will hear them and they will keep you up all night. If you're okay with children crying all night then don't worry about it but you might want to check when you check in what rooms are around you.
Kyle
2025 年 4 月入住 1 晚
6/10 一般
Madhu
与家人出行
2025 年 4 月 13 日
不满意:员工和服务
For how expensive this resort is, they should offer better service and keep the hotel in better shape. The rooms are a bit run down. The housekeeping staff for our room was rude and did not replace things in the bathrooms such as towels, soap, etc when used. We were always short towels. The service was very slow for dining and housekeeping. The grounds are beautiful and Brown's Beach House serves wonderful food. Overall, a bit disappointing, not quite the experience I was hoping for. I would opt for a different hotel next time.
Madhu
2025 年 4 月入住 7 晚
10/10 超赞
Anne
2025 年 4 月 12 日
Anne
2025 年 3 月入住 7 晚
10/10 超赞
Kimberly
2025 年 4 月 10 日
满意:清洁度、员工和服务、住宿条件和设施
The resort is gorgeous. Beautful rooms
Kimberly
2025 年 2 月入住 4 晚
10/10 超赞
KC
与配偶出行, 团体旅客
2025 年 4 月 9 日
满意:服务设施
Hot hot tub! Great staff. Perfect pool temperature.
KC
2025 年 4 月入住 2 晚
10/10 超赞
Farinaz
与家人出行
2025 年 4 月 4 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Walking distance from the supermarket
Clean and quiet
Great service
Great food with variety
Private beach area was our favourite