Check-in was smooth. Good conversation with a very friendly receptionist. Room was nice. Pillows were a little firm for my taste, but still okay. The room next to us had a family of at least four and we could hear every. single. thing. We woke up two hours before our alarm to the kids screaming and squealing, and the mom telling them to wipe their butts, put pants on, etc. Check-out was fairly quick, but detatched, lackluster. We weren't asked how our stay was, just given our receipt and sent away.