Very nice property and room one of the nicest in the city. Needs more diningoptions
Gloria
2025 年 5 月入住 1 晚
4/10 很差
Kris
商务旅客
2025 年 5 月 25 日
不满意:住宿条件和设施,清洁度
The bathroom shower had a lot of mold and the light switches had makeup fingerprints -
Kris
2025 年 5 月入住 1 晚
10/10 超赞
James
2025 年 5 月 25 日
Beautiful architecture and room was very clean.
James
2025 年 5 月入住 2 晚
8/10 还可以
Median
2025 年 5 月 24 日
满意:清洁度、员工和服务、住宿条件和设施
Travelled with family, liked the staying here, definitely we will be back
Median
2025 年 5 月入住 1 晚
6/10 一般
Kevin
团体旅客
2025 年 5 月 24 日
满意:清洁度、服务设施、住宿条件和设施
Loved the casino on property. I hated that in casino I wasn’t allowed a chair at the roulette table even though I was wearing a back brace and was suffering from spinal stenosis that causes pain the whole time I was playing. Staff in casino was rude to me when I tried moving chair over to table and did not care of my condition even though there was an older gentleman already sitting in chair at roulette table. But I wasn’t allowed. Will not return
Kevin
2025 年 1 月入住 1 晚
8/10 还可以
Tanya
2025 年 5 月 24 日
满意:清洁度、服务设施、住宿条件和设施
I loved the elegant design and decor. The staff was very helpful and friendly. It was nice having multiple restaurants/bar-grill/cafe options for food so you didnt have to leave unless you didnt like the options. Food price was kinda high in some places to eat but with the economy right now its bound to happen. The part that was kind of a turn off was the smell of smoke in entry ways, elevator and even our non smoking room. Our room wasnt terribly smelly of smoke but enough to notice, and I get people can smoke in the casino are but it sure does linger to other areas unfortunately. Dont get me wrong I still enjoyed our night stay and if ever in the area I would return to stay again.
Tanya
2025 年 5 月入住 1 晚
10/10 超赞
Vashone
2025 年 5 月 23 日
满意:清洁度、服务设施、住宿条件和设施
Great place!
Vashone
2025 年 5 月入住 2 晚
10/10 超赞
Iris
与配偶出行
2025 年 5 月 22 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The decor of the place was very inviting..It was well lite in the hotel and casino you never felt unsafe,and very clean .
Iris
2025 年 5 月入住 1 晚
6/10 一般
Billy
与家人出行
2025 年 5 月 21 日
满意:清洁度、服务设施、住宿条件和设施
Great rooms but the hotel place loud punk music on the outdoor patio. We ask them to change it over hour later same crsp music. Dont try to eat here unless you like taking in all tje smoke.
Billy
2025 年 5 月入住 2 晚
4/10 很差
Fred
与家人出行
2025 年 5 月 21 日
满意:清洁度
不满意:服务设施,员工和服务
I will start by saying everybody at the hotel was very friendly. The room was nice Big fantastic view of the river. Service was horrible. Waited five hours for towels. My parents room did not have hot water in the sink and they never fixed it. They advertise a spa. There is no spot! They advertise cappuccino. There is no cappuccino! They advertise several restaurants. There are not several restaurants. There is one that only serves breakfast on Saturday and Sunday mornings until 10:30 AM..
Fred
2025 年 5 月入住 4 晚
6/10 一般
Ilana
团体旅客
2025 年 5 月 21 日
满意:清洁度、员工和服务、住宿条件和设施
It was nice, beds weren’t the most comfortable but that is ok
Ilana
2025 年 5 月入住 1 晚
10/10 超赞
Karen
2025 年 5 月 21 日
满意:清洁度、服务设施、住宿条件和设施
The front desk personnel were very courteous and efficient.
Karen
2025 年 5 月入住 1 晚
10/10 超赞
Tamla
2025 年 5 月 20 日
满意:清洁度、员工和服务、住宿条件和设施
Very pleasant staff
Tamla
2025 年 5 月入住 1 晚
10/10 超赞
Menashe
商务旅客
2025 年 5 月 18 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very nice clean and comfortable hotel. Rooms are great.
Menashe
2025 年 5 月入住 2 晚
2/10 糟糕
Greg
2025 年 5 月 17 日
不满意:员工和服务
The ad said I go see casino hotel and spa information indicated a health club and a spa not just a workout room. I asked to see the spa before I checked in they go oh it’s closed and I go closed as in past the time or it’s not even open and they go no it hasn’t been open since Covid so I said well then I wanna cancel my reservation and they still want to charge me a night speed staff on the phone talk to the manager and said no they won’t refund you and I went back and said hey I wanna talk to the manager and she said as soon as your employee sent the email she would credit me well still don’t have a credit. I doubt your employee sent an email. I’m just angry.
Greg
2025 年 5 月入住 2 晚
6/10 一般
David,St Augusta
与家人出行
2025 年 5 月 16 日
满意:清洁度、员工和服务、服务设施
Rooms good price. Nice choices onsite too eat. Hotel games dated and rare you hear the free game bells.
David
2025 年 5 月入住 1 晚
8/10 还可以
Yvette
团体旅客
2025 年 5 月 14 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
It was very clean, and there were options to eat from the different restaurants. The food was good. The staff was friendly, and when I had an issue with my sink, they came right away. The location was close to a flag football tournament my daughter was in.
Yvette
2025 年 5 月入住 4 晚
10/10 超赞
Ryan
与家人出行
2025 年 5 月 13 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The good:
The hotel was clean and the lady at the front desk was knowledgeable and friendly. Our room was quiet, despite being there on a busy Saturday night. Parking was convenient and plentiful even as we arrived at nearly 7pm.
The not as good:
My only real complaint is that the coffee shop was lacking. The espresso machine was broken.
So, my cafe au lait was really just drip coffee with cold milk, resulting in mediocre luke warm coffee..
The good definitely outweighs the bad! I’ll definitely stay again!
Ryan
2025 年 5 月入住 1 晚
8/10 还可以
Cheryl,Joplin
与家人出行
2025 年 5 月 12 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The room was very spacious and nice, perfect location for our needs.
The only problem we found we had no cold water in the bath sink. I reported that to the front desk approx. 6:30 a.m. saying we would be out all day into the evening. Upon returning at 9 p.m. we discovered there was no cold water for the shower as well, and sink had not been fixed either.
Cheryl
2025 年 5 月入住 2 晚
2/10 糟糕
Andre McDaniels
2025 年 5 月 11 日
不满意:住宿条件和设施,清洁度
Not properly cleaned. Very outdated on amenities and overall experience