We had freezing cold water 2 out of our 3 nights with no solution. No ice in any of their ice machine all weekend. Rude staff. No discount for inconvenience. I would NOT recommend staying here. Next time I will stay at the Fairfield across the street!
Hilary
2025 年 5 月入住 3 晚
10/10 超赞
Joseph
2025 年 4 月 3 日
满意:服务设施
Great experience. Location is great for food
Joseph
2025 年 4 月入住 2 晚
10/10 超赞
Julie
2025 年 3 月 5 日
满意:清洁度、员工和服务、住宿条件和设施
Julie
2025 年 3 月入住 1 晚
2/10 糟糕
Jenney
2025 年 2 月 22 日
Jenney
2025 年 2 月入住 1 晚
2/10 糟糕
Laron
2025 年 2 月 21 日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Laron
2025 年 2 月入住 1 晚
6/10 一般
Carrie
商务旅客
2025 年 2 月 16 日
满意:员工和服务
不满意:住宿条件和设施,服务设施
The night shift either from Colorado (didn’t get his name), SUPER helpful and so polite!! Room has patch spots that hadn’t been painted. Shower curtain was too small and water would spray out into the bathroom floor.
Pool was not open. Breakfast was ok- standard eggs, bacon and biscuits
Carrie
2025 年 2 月入住 3 晚
10/10 超赞
M
2025 年 2 月 11 日
M
2025 年 2 月入住 1 晚
10/10 超赞
Noah
2025 年 2 月 9 日
满意:员工和服务
Noah
2025 年 2 月入住 4 晚
10/10 超赞
Sandra
2025 年 2 月 3 日
满意:清洁度、员工和服务、住宿条件和设施
Sandra
2025 年 2 月入住 1 晚
6/10 一般
Melissa
商务旅客
2025 年 1 月 22 日
满意:员工和服务,清洁度
Ok but not great
The pool heater wasn't working and we booked a two queen but ended up with one king instead. We had to use the hide-a-bed and it had a giant pee spot on it. Other than that, the room was clean. The hotel staff was friendly and attentive.
Melissa
2025 年 1 月入住 2 晚
6/10 一般
Michael
2025 年 1 月 13 日
满意:客房舒适度,员工和服务
Michael
2025 年 1 月入住 1 晚
10/10 超赞
Jennifer
2025 年 1 月 12 日
Jennifer
2024 年 12 月入住 1 晚
10/10 超赞
Lynne
与家人出行, 商务旅客
2024 年 12 月 30 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Very helpful and clean
Lynne
2024 年 12 月入住 2 晚
8/10 还可以
Jerry
2024 年 12 月 29 日
满意:住宿条件和设施
Jerry
2024 年 12 月入住 1 晚
8/10 还可以
Janice,Council Bluffs
2024 年 12 月 29 日
Close to interstatr
Janice
2024 年 10 月入住 2 晚
8/10 还可以
Jennifer
团体旅客
2024 年 12 月 21 日
T
Jennifer
2024 年 9 月入住 1 晚
10/10 超赞
Judy
2024 年 12 月 21 日
Judy
2024 年 12 月入住 1 晚
2/10 糟糕
Lee
2024 年 12 月 19 日
不满意:员工和服务、住宿条件和设施、客房舒适度
Absolutely disappointed. We asked for a refund because the pool and slide were closed and the only reason we picked this hotel was to enjoy the time with our kids. We were never issued a refund and I know if someone cared they could make it happen. We will never be using Hotels.com again even though we’ve used them for all our travels the last 7 years or so. We never even stayed at the hotel and went for great Wolfe lodge instead.
Lee
2024 年 12 月入住 1 晚
2/10 糟糕
Jessica
2024 年 12 月 13 日
满意:客房舒适度
不满意:住宿条件和设施,员工和服务
Thumbs Down
Start of by them saying pool was down until next day, next morning they say next week. Now they let us know we can swim at the sister hotel.
No hot water in our room. Waited until 12:30 A.M to still have no hot water. Next day have hot water. Shower floor was brown. Used towel to stand in it.
Breakfast was burnt, bad and some had mold.
All that was said was, my apologies. Won't be back.
Jessica
2024 年 12 月入住 1 晚
10/10 超赞
Julia
2024 年 12 月 10 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Julia
2024 年 11 月入住 3 晚
10/10 超赞
DAVID
2024 年 12 月 3 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Comfort inn Shawnee ks
Just loved it a lot
DAVID
2024 年 11 月入住 1 晚
8/10 还可以
Amber
与家人出行
2024 年 11 月 23 日
满意:客房舒适度,住宿条件和设施
不满意:员工和服务
Upon arrival we waited about 8 minutes before anyone came to the front desk to check us in. At check in they asked if we would change rooms. I agreed as long as it was the same price. We got our key and went to the room to find it hadn’t been cleaned. The bed was not made and dirty towels in the bathroom. We went back downstairs and the guy told me he didn’t have any more rooms. I asked for him to cancel my payment and he told me I had to since I booked from a third party. I tried and since I had checked in it wouldn’t let me cancel. He then said he could get me in a queen bed. We went to the room and there were bags belonging to someone else in there along with other personal belongings. We went back down and he said he could give me a suite for the same price. He went up and checked the room before he gave us the keys. This room was great. They did make it right, but I’m not sure why he told me he didn’t have any rooms when he did have some available.
Amber
2024 年 11 月入住 1 晚
8/10 还可以
Nancy
带宠物出行
2024 年 11 月 23 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The staff was welcoming and friendly.
Nancy
2024 年 11 月入住 1 晚
10/10 超赞
Joshua
2024 年 11 月 21 日
Joshua
2024 年 11 月入住 2 晚
6/10 一般
Betsy
与家人出行
2024 年 11 月 11 日
满意:员工和服务
不满意:清洁度
Everything was a bit dusty & smelled musty like they don't use that room very often. It was right next to the waterslide & above the pool so it was kind of loud but that stopped before 10, so i didn't care about the noise. The shampoo & conditioner in the bathroom were half used & the lotion was empty & the bottle was also sticky. I was only there 1 night for my sons hockey tournament so i just stayed there but i won't be back.