All staff were friendly, helpful, kind and went above expectations.
I believe this hotel is in the process of having renovations and was not noted on Expedia.
The front desk, front sitting/conversation area, and restaurant were all updated. There were three or four elevators. All worked well with no mechanical issues. One elevator had broken tile that was laying on the floor of the elevator. The restrooms on the main floor were beautiful and extremely clean.
The pool water was clean and clear, and was not cold, nor too warm for a heated pool. The hot tub was brown and green and disgusting. The sauna did not work. You could turn the hot tub on but control panels for the hot tub and the sauna were both broken and looked dangerous to touch. The condensation and humidity level in the hallway from the pool was so high/thick, the floor was covered in water and was extremely slick.
The rooms were clean and nice. Bedding was all clean and no stains. No dust build-up was noticed.
The restaurant staff went above and beyond for breakfast. During conversation it was mentioned we were celebrating a birthday. Our waitress brought out a very nice package of cookies and cake. She brought the cake out in addition to the cookies because of a nut allergy in our group.
Being required to pay for parking was a little discouraging when the parking lot was empty.