They gave my room to another one. I stand in front of front desk one half hour and waited to solve.
The room has bedbugs then they gave me a new room, but i sitll was bited.
No hairdryer
Nonono
2019 年 5 月入住 2 晚
8/10 还可以
真实旅客
2014 年 4 月 6 日
满意:清洁度、员工和服务、客房舒适度
真实旅客
2/10 糟糕
James
团体旅客
2025 年 5 月 22 日
不满意:服务设施
I had 2 rooms reserved and when I arrived I was told that only 1 room was ready. the clerk explained the second room had been damaged and they were cleaning another for me. 45 minutes later I finally got the room.
James
2025 年 5 月入住 1 晚
2/10 糟糕
Amy
2025 年 2 月 8 日
不满意:清洁度、员工和服务、住宿条件和设施
Amy
2025 年 2 月入住 2 晚
2/10 糟糕
Holly,Zanesville
商务旅客
2024 年 12 月 21 日
不满意:清洁度、服务设施、住宿条件和设施
The property cancelled my first 2 nights there because they could not get their maid servoce to show up and clean my room. I was traveling for work amd flew that entire morning amd afternoon, then had to pickup a rental car and drove the entire day working having to visit over 20 addresses and got to the property exhausted and ready to get a shower and sleep and they had no room even cleaned for me! Expedia was a compmete rip-off also and tried double charging me for the room after it was already paid for in full then tried to act like it was not them wanting another $450 after already paying $450 for the stay!!!! Do NOT EVER book with Expedia! They are frauding their customers and thought because I requested a disability room for the walk-in shower that I was elderly or disabled and that they were going to rip me off money! Little did they know I work for the federal government and recorded the entore phone call of them scamming me when I called to get an updated receipt for this stay and they demanded close to $500 more dollars after I already had confirmation the room was paid for in full and nothing else was owed on it! The Expedia manager laughed when I told him they thought they were smart pretending that scammers were the ones talking to me when I have the records that show it was Expedia’s phone number and they falsely charged me $400 for cancelling the room because I would not pay them another $450 for it!
Holly
2024 年 11 月入住 9 晚
10/10 超赞
Todd
与家人出行
2024 年 11 月 11 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
We had issues with our room keys and Yumeka was very helpful and got it fixed quickly so we could get back to relaxing. Thank you for your help and see you next time.
Todd
2024 年 11 月入住 3 晚
6/10 一般
Tiffany
与家人出行
2024 年 10 月 8 日
满意:员工和服务
Meh.
It wasn’t the best and wasn’t the worst. I definitely thought it would be better knowing that it was Overland Park but it wasn’t. Room was just ok cleaned, toiletries were sparse, breakfast was literally coffee and muffins, granola, and granola bars.
Tiffany
2024 年 10 月入住 2 晚
4/10 很差
Tim
2024 年 8 月 29 日
I reserved & paid for a room with a king size bed. The only room available had queen size bed. No redeuction in cost could be had.
Felt like a bait & switch.
Tim
2024 年 8 月入住 1 晚
4/10 很差
Amy
2024 年 8 月 5 日
Amy
2024 年 8 月入住 2 晚
2/10 糟糕
Melissa
与家人出行
2024 年 7 月 28 日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Dirty and broken room
Awful service! We got the broken room - broken computer desk. Sleeper sofa’s mattress smells so awful and very dirty! I requested to clean the room and get clean towels and bed sets. They never show up to give us clean towels or bed sets. They never show up to clean the room. We paid $400 for three nights in a dirty room. Awful service! Room #250.
Melissa
2024 年 7 月入住 3 晚
8/10 还可以
Darlene
商务旅客
2024 年 7 月 23 日
满意:清洁度、员工和服务、住宿条件和设施
Staff were friendly and professional. The location was walkable to stores and transportation.
Darlene
2024 年 7 月入住 4 晚
4/10 很差
Kaden
2024 年 7 月 12 日
Kaden
2024 年 7 月入住 2 晚
2/10 糟糕
William
2024 年 6 月 28 日
William
2024 年 6 月入住 7 晚
2/10 糟糕
Ana
商务旅客
2024 年 6 月 24 日
满意:住宿条件和设施
不满意:清洁度、员工和服务、服务设施
too many mistakes were made on my reservation i did not have a bedroon, then when i got. abedroom it was dirty and i hve to go to another one. The whole thing took 45 min
Ana
2024 年 6 月入住 4 晚
8/10 还可以
Cesar
团体旅客
2024 年 6 月 18 日
满意:员工和服务、住宿条件和设施、客房舒适度
Cesar
2024 年 6 月入住 1 晚
8/10 还可以
Keith
商务旅客
2024 年 6 月 18 日
满意:清洁度、员工和服务、住宿条件和设施
Generally adequate and well kept. Noisy at night however. The breakfast is virtually nonexistent.
Keith
2024 年 6 月入住 1 晚
8/10 还可以
Kelly
2024 年 6 月 8 日
Kelly
2024 年 6 月入住 1 晚
6/10 一般
Scott
与家人出行
2024 年 6 月 7 日
满意:员工和服务
The A/C unit didn’t work the staff installed two different units then transferred us to another room. Room was bigger but had king size bed instead of two queens. Reason for stay son doing chemo treatments so really wanted separate beds and no carpet floors.
Scott
2024 年 6 月入住 3 晚
10/10 超赞
Luc
2024 年 6 月 7 日
Very good place to stay
Luc
2024 年 5 月入住 1 晚
10/10 超赞
Tracy
2024 年 6 月 4 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Tracy
2024 年 6 月入住 1 晚
8/10 还可以
Tracy
2024 年 6 月 4 日
满意:清洁度、员工和服务、客房舒适度
Tracy
2024 年 6 月入住 1 晚
10/10 超赞
Tracy
2024 年 6 月 2 日
Tracy
2024 年 6 月入住 1 晚
6/10 一般
Yasuhiko
2024 年 6 月 2 日
Yasuhiko
2024 年 5 月入住 12 晚
8/10 还可以
Daniel
2024 年 6 月 2 日
满意:清洁度、员工和服务、住宿条件和设施
It’s an older property but did its job.
Daniel
2024 年 5 月入住 1 晚
6/10 一般
Daniel
2024 年 5 月 31 日
It was a cheap room and the location reflected the rare.