staff was very nice. but would not have stayed if we knew that you had taken out the fire pit. there was no perk to staying you had to pay for breakfast.
james
2025 年 5 月入住 2 晚
10/10 超赞
Alexia
2025 年 4 月 28 日
Alexia
2025 年 4 月入住 1 晚
4/10 很差
Raymond
2025 年 4 月 23 日
满意:清洁度、员工和服务、住宿条件和设施
Raymond
2025 年 4 月入住 1 晚
8/10 还可以
Jaime
与家人出行
2025 年 4 月 15 日
满意:清洁度、员工和服务、住宿条件和设施
The hotel pool & hot tub was dirty. Rooms were clean except the vents & filters in the heat/air, these were full of dust. For people that have allergies & asthma this wasn't good. We didn’t have hot water & when we thought we would it was only lukewarm. One of the elevators wasn’t working on Saturday.It was working the first night we got there but then stopped. The only other elevator was barely working. During checkout I had brought it up all she said was I will let the engineer know. No offer for inconvenience or anything. One of the housekeepers showed more remorse for the inconvenience than the front desk. He apologized for all the inconvenience that went on this weekend & hopes this doesn’t stop from coming back. One of the workers that was doing the food area on Saturday morning she was very nice even though it was open yet she went back & filled my cup with steaming hot water for my coffee (that I brought myself). The breakfast was ok. I didn’t care for the set up. I wish it had waffle maker so I could have just made a waffle along with the eggs bacon etc. we didn’t have time to sit & eat.Now back to checkin. There was only 1 person at front desk and did a great job. It was a busy place with so many trying to checkin and others trying to buy goodies in the little snack area. She was very nice & apologetic for such a long wait.Hope they do deep cleaning filters & vents. Hopefully figures out the issues. If it wasn’t for the issues I would have gave all stars.
Jaime
4/10 很差
Beth
2025 年 4 月 11 日
不满意:住宿条件和设施
No hot water and looked old
Beth
2025 年 4 月入住 1 晚
8/10 还可以
Cheyanne
2025 年 4 月 9 日
满意:清洁度
Cheyanne
2025 年 3 月入住 1 晚
6/10 一般
Cheyanne
与家人出行
2025 年 4 月 8 日
满意:服务设施
Very convenient
Cheyanne
2025 年 3 月入住 1 晚
8/10 还可以
Garry
2025 年 4 月 7 日
满意:清洁度、员工和服务、住宿条件和设施
Garry
2025 年 4 月入住 1 晚
6/10 一般
Robert
与配偶出行
2025 年 4 月 3 日
满意:员工和服务
不满意:住宿条件和设施
This property is under renovation and I got an old room. Requested single king bed got 2 full size beds instead. Breakfast was good.
Robert
2025 年 3 月入住 3 晚
8/10 还可以
Sheila
2025 年 4 月 2 日
Sheila
2025 年 3 月入住 1 晚
10/10 超赞
Layton
2025 年 3 月 31 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
It was good
Layton
2025 年 3 月入住 2 晚
6/10 一般
Joy
2025 年 3 月 30 日
满意:员工和服务,清洁度
I love a Hilton but this one was disappointing. The bed was super uncomfortable, there was no hot water when we showered and the bottom of the tub was brown like it hadn’t been cleaned in 2 months. The elevator was so freaking slow I was afraid I was going to get trapped in it every time. The location was perfect but I wouldn’t stay here again.
Joy
2025 年 3 月入住 2 晚
8/10 还可以
Hunter
2025 年 3 月 29 日
Hunter
2025 年 3 月入住 1 晚
8/10 还可以
Makayla
与家人出行
2025 年 3 月 29 日
满意:员工和服务
不满意:住宿条件和设施,清洁度
Our room was clean, but unfortunately the whole hotel smelled like a sewage line had broken out in the hotel. The room smelled musty but other than that everything was clean. It was a fine stay for one night, but i definitely wouldn’t have stayed any longer.
Makayla
2025 年 3 月入住 1 晚
2/10 糟糕
Madge
2025 年 3 月 16 日
不满意:住宿条件和设施,服务设施
No hot water, run down, bathtub was clogged non working
Madge
2025 年 3 月入住 1 晚
2/10 糟糕
Sandra
与配偶出行
2025 年 2 月 26 日
不满意:清洁度、服务设施、住宿条件和设施
I only booked with this property because it had a hot tub, which was broken that night. They also had a wedding and booked a childs birthday group. Both which were obnoxious and went running around most of the night. But we couldn't even get use of the pool or breakfast because of crowds of children/drunk or hungover people. Waa not relaxing at all.
Sandra
2024 年 12 月入住 1 晚
8/10 还可以
Carolyn
2025 年 2 月 12 日
满意:清洁度、员工和服务、住宿条件和设施
landscaping not complete
Carolyn
2025 年 2 月入住 1 晚
10/10 超赞
Samantha
与家人出行, 商务旅客
2025 年 2 月 10 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Staff is very friendly
Samantha
2025 年 2 月入住 1 晚
2/10 糟糕
David
与配偶出行
2025 年 2 月 9 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
I was denied a stay that was booked online and was told it was because I was a resident of Kansas City. That’s shouldn’t have anything to do with allowing anyone to stay after the room was already paid for. Now I’m waiting on a refund that could take a week for this policy that they have. I will not have anything good to say about a Hilton hotel.
David
2025 年 2 月入住 1 晚
6/10 一般
Loren
2025 年 2 月 9 日
满意:客房舒适度,清洁度
不满意:住宿条件和设施,员工和服务
Loren
2024 年 10 月入住 1 晚
8/10 还可以
Mike
2025 年 2 月 5 日
满意:员工和服务,清洁度
Mike
2025 年 1 月入住 2 晚
10/10 超赞
真实旅客
商务旅客
2025 年 1 月 18 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
真实旅客
2025 年 1 月入住 1 晚
4/10 很差
billy
与家人出行
2025 年 1 月 12 日
不满意:清洁度、住宿条件和设施、客房舒适度
Horrible
Room wasn't very clean, beds were hard, room ended up not as advertised. Food was horrible and cold, was definitely not worth the price. Springhill suites has a way better breakfast and all the same food and usually free with a better quality not a 14 dollar up charge for a waffle. Staff for breakfast not great. One of the Elevators broke for a short time. Front desk and housekeeping staff was nice. Found a pill under the couch could be seen from the bed.
billy
2025 年 1 月入住 2 晚
10/10 超赞
Robert
2025 年 1 月 8 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Very Satisfactory
The best thing about this restaurant is the nearby Hereford House. If you stay here, don't miss it.
The staff at the hotel was wonderful.