6/10 一般
CHAD
2025 年 5 月 27 日
满意：住宿条件和设施，清洁度
We arrived on time for our check in. Our room wasn’t ready. Usually wouldn’t care if we had to wait for a bit. But we had reservations for dinner at 6p. We had to wait for over an hour in the lobby. We weren’t notified if our room was ready even tho they said we will call you when ready. We approached the front desk multiple of times to just to be safe if ready. After an hour. We checked in again and it was ready. No apologies from the front desk or a courtesy of some type of comp for our troubles. I understand this type of situation can occur. But better communication would have been nice and some type of comp for us waiting in the lobby for more than an hour. Over all. The rooms were clean, beds comfy, the view from the balcony was nice, breakfast was good in the lobby. A buffet. Yes. We will come back another time. We have stayed here multiple times throughout the years. This is my first review with the hotel.
CHAD
2025 年 5 月入住 1 晚