2/10 糟糕
Erin
与家人及幼儿出行, 与家人出行
2025 年 6 月 16 日
不满意：清洁度、服务设施、住宿条件和设施
Not as advertised. Only became a Marriott 43 days ago! Pool broken. Bed lumpy and rolls to the center. Dishes not clean. Bathtub did not drain, told front desk- they sent maintenance, maintenance resolved the tub only to have disgusting residue left in my tub that I had to clean! Gross. Had two rooms for Friday & Saturday night for Father’s Day weekend to catch the royals game with family. In the second room had to call cleaning service back in because when I tried to make up the pull out couch for the kids hair, food, wrappers, etc was all in the cushions. Prescription medicine and hygiene products were left in the bathroom drawers.
Breakfast was awful. First day was microwaved biscuits and french toast sticks & sausage, eggs, and oatmeal. We got to breakfast at 8am and all was out had to ask for biscuits and eggs were not refilled while we were there (25-35 minutes) They did have nuts and chocolate chips, brown sugar for the oatmeal, bagel halves, muffins, English muffin halves. No cream cheese, no peanut butter. Only butter, syrup jelly. Apple juice that tasted funny. Orange juice that tasted funny, expired chocolate milk from 6/11. Coffee was warm, not hot. I asked for fresh fruit like a banana and she said they “usually have fruit cups, but they were out”. I asked for water and she said I had to get it from the front desk and the “usually just give it to you” DO NOT STAY HERE! The pool did not break last week. Day two breakfast was worse/we left!
Erin
2025 年 6 月入住 2 晚
