4/10 很差
Mercy
与家人出行
2025 年 5 月 27 日
不满意：员工和服务，清洁度
- I returned in the early hours on my second night to find room had not been cleaned, nor refreshed. No clean towels. Staff lied, by documenting (per day supervisor) that the room had been refreshed,
- I requested coffee for two. One and half cup of lukewarm coffee was served. I requested hot coffee.
- Restaurant staffer told me the lady manager was in the building, however, when I asked for her at the front desk, a gentleman who said he was the day supervisor said he was the administrator on duty!
- After paying so much money per night, I look forward to hearing a good reason why my room was not cleaned or refreshed.
- Disappointed customer.
Mercy
2025 年 5 月入住 2 晚