Our stay at Grand Palladium Kantenah was perfect from start to finish. The resort is stunning, incredibly clean, and the service is top-notch. Every staff member was friendly and professional, but special thanks to our amazing butlers, Emmanuel and Luis, they went above and beyond to make our experience unforgettable. Villa 40 was beautiful, and the hospitality made us feel truly pampered. We can’t wait to come back!
Sasa
2025 年 4 月入住 7 晚
10/10 超赞
Kwame
与家人出行
2025 年 5 月 4 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The butlers, porters. golf cart drivers, waiters and waitresses were genuinely friendly and hospitable. Some even remembered our names after meeting the first day. I would especially give a shout out to Lesley (restaurant hostess), Daniela (Villa 50 butler), Guillermo (Villa 50 butler), and Javier (La Hacienda omelet chef).
Kwame
2025 年 4 月入住 4 晚
10/10 超赞
Janie
与家人及幼儿出行
2025 年 5 月 3 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Beautiful resort, great service
Janie
2025 年 4 月入住 7 晚
10/10 超赞
Diego Barco
2025 年 5 月 1 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I love this place
Diego Barco
2025 年 4 月入住 6 晚
8/10 还可以
Svetlana
与家人及幼儿出行
2025 年 5 月 1 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Really nice resort!
Svetlana
2025 年 4 月入住 7 晚
8/10 还可以
Eric
与家人出行
2025 年 4 月 26 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Our concierge Allesandra was very attentive and most helpful during the week, property is clean and dining options were good for all inclusive. We were fortunate to be moved into Family Selection area of resort upon check in, we did not know about this beforehand, but an excellent upgrade for families wanting a little more privacy. Location is a good 25-30 minutes from Tulum, and an hour from Tulum Airport just so you know. Overall, very good experience at this property and would highly recommend it.
Eric
2025 年 4 月入住 7 晚
8/10 还可以
Lilliam
与家人出行
2025 年 4 月 21 日
满意:清洁度、服务设施、住宿条件和设施
Good average property
Lilliam
2025 年 4 月入住 3 晚
10/10 超赞
Jesús jaime
2025 年 4 月 21 日
满意:清洁度、员工和服务、住宿条件和设施
Algo bien
Jesús jaime
2025 年 4 月入住 1 晚
10/10 超赞
Gulseli Karadag
2025 年 4 月 15 日
满意:清洁度、员工和服务、住宿条件和设施
Gulseli Karadag
2025 年 3 月入住 2 晚
10/10 超赞
Hugo,Bothell
与家人出行
2025 年 4 月 14 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Best over all Resort!
Hugo
2025 年 4 月入住 6 晚
10/10 超赞
Joe
与配偶出行
2025 年 4 月 12 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
This is definitely a wonderful hotel ,employees here is a family , everyone give you the best of them ,food drinks the best , i just come back and i on the way to book for september
Joe
2025 年 4 月入住 7 晚
4/10 很差
Daniel
与家人及幼儿出行
2025 年 4 月 9 日
满意:员工和服务
Stay was pleasant until there was an incident involving my 5 year old daughter that was handled poorly and unreasonably. The supervisor's response made no sense and simply ruined the mood for the rest of the stay. I would not return to this resort and would opt for a different one since it is a beautiful area.
Daniel
2025 年 3 月入住 7 晚
10/10 超赞
Antonio
2025 年 4 月 9 日
满意:清洁度、员工和服务、住宿条件和设施
Everything was great, except for the fact that the all inclusive package from Expedia did not include transportation to and from the airport to the resort. Last time we were there everything was taken care of in an A to Z fashion. This was an extreme inconvenience at the start of our vacation.
Antonio
2025 年 3 月入住 9 晚
8/10 还可以
Jan
2025 年 4 月 7 日
满意:清洁度、员工和服务、住宿条件和设施
OK
Jan
2025 年 3 月入住 4 晚
10/10 超赞
Fabian
2025 年 4 月 7 日
满意:清洁度、员工和服务、住宿条件和设施
Fabian
2025 年 3 月入住 5 晚
10/10 超赞
Ginger
2025 年 4 月 6 日
Ginger
2025 年 3 月入住 7 晚
10/10 超赞
Peter
2025 年 4 月 4 日
满意:清洁度、员工和服务、住宿条件和设施
Peter
2025 年 3 月入住 3 晚
10/10 超赞
Keri Michelle
2025 年 4 月 4 日
满意:清洁度、员工和服务、住宿条件和设施
Everything was great. The only thing that needs improvement is the nightly entertainment
Keri Michelle
2025 年 3 月入住 6 晚
10/10 超赞
jose
与家人及幼儿出行
2025 年 4 月 4 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
In Family selection we were pampered and treated like family. The areas were well kept. Attention to kids activities were very important to us. Our kids 7,5 loved it. They could have a little more activities during the evening. Property was clean and food was good. You did not go thirsty either.
jose
2025 年 3 月入住 1 晚
10/10 超赞
John
与家人及幼儿出行
2025 年 4 月 3 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Beautiful resort!
John
2025 年 3 月入住 5 晚
10/10 超赞
Andrea DJ
与家人出行, 与配偶出行
2025 年 4 月 3 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Everyone was absolutely wonderful! The rooms are beautiful! The pools were exceptional and the food was amazing. Looking forward to coming back!!