Experience was amazing. The service from staff was top notch. Our host was so helpful, attentive, and engaging. She got us later checkout, last minute access to the mixology class, and handled all our reservations. The excursions we did were fun and smooth. Highly recommend the underground river tour. The Mexican restaurant was our favorite dinner spot, we went there multiple times.
Importantly, there were far more chairs than people, so it was never hard to find a spot on the beach, by the pool, or at the bars. And every location has staff ready to take drink and or food orders. It's also a smaller all-inclusive compared to some - which we really enjoyed. It's a short walk between any facilities, but it never felt crowded or chaotic.
10/10 Couldn't recommend it more, will probably go back soon.