普吉岛翡翠海滩度假村有游泳池吗？

是的，此住宿设有2 个室外游泳池和儿童游泳池。游泳池开放时间：7:00–19:00。

普吉岛翡翠海滩度假村允许宠物入住吗？

不可以，该住宿不允许宠物入内。

普吉岛翡翠海滩度假村的停车费是多少？

该住宿免费提供自助停车。

何时可在普吉岛翡翠海滩度假村办理入住？

14:00 开始办理入住。可安排提前入住，须支付费用（取决于客房供应情况）。在限定时间内可安排延迟入住。

何时可在普吉岛翡翠海滩度假村办理退房？

退房时间为正午。延迟退房会收取费用（视客房供应情况而定）。

普吉岛翡翠海滩度假村的地址在哪里？

此适合家庭入住的卡伦酒店位于海滨，卡隆海滩圆环和卡伦海滩在 2 公里内。而且，卡塔海滩和小卡达海滩距离酒店不到 5 公里。

普吉岛翡翠海滩度假村

Q: 普吉岛翡翠海滩度假村允许宠物入住吗？

不可以，该住宿不允许宠物入内。

Q: 普吉岛翡翠海滩度假村的停车费是多少？

该住宿免费提供自助停车。

Q: 何时可在普吉岛翡翠海滩度假村办理退房？

退房时间为 正午。延迟退房会收取费用（视客房供应情况而定）。

10/10 超赞

真实旅客

与家人出行

2024 年 7 月 5 日

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

2024 年 6 月入住 2 晚

10/10 超赞

SILVIA

2025 年 8 月 14 日

满意：清洁度、员工和服务、住宿条件和设施

Struttura nuova e molto bella e curata. Rivedrei solo la colazione... troppe cose e di bassa qualità.. forse meglio qualcosa di meno ma più ricercato.

2025 年 8 月入住 7 晚

10/10 超赞

Majed

与家人出行

2025 年 7 月 12 日

满意：清洁度、服务设施、住宿条件和设施

Lovely staffs and services

2025 年 7 月入住 5 晚

2/10 糟糕

Kathryn

与家人出行

2025 年 5 月 29 日

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

The only reason we booked into this hotel was for the kids pool and kids slides. We were told when booking that they would be freshly renovated before our arrival however this was not the case the kids pool and all the slides was closed. The room we were given back into the pool bar and the pool Access also doubled up as common access for everyone which made our front balcony incredibly busy. Dirty nappies on the floor around the pool. We asked if we could pay to stay for one night then get the refund on the remaining nights but were declined by the manager who never came out to speak to us face-to-face. The room smelt, the sheets were really dirty. Awful. Start to our holiday thankfully we move to a much better hotel.

Roof bar advertisers open, it was closed

Our balcony opening into the loud pool bar

2025 年 5 月入住 3 晚

8/10 还可以

Roman

与家人出行

2025 年 4 月 29 日

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

Bea

The food and service was good. I think the pool is closing too early but it´s pretty general around the area. Apart of that, all good, simple hotel but good.

2025 年 4 月入住 1 晚

8/10 还可以

Craig

与家人出行

2025 年 4 月 21 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

A great place to stay for families, waterslides are great but dominate the pool areas due to their size. Lifeguards on duty at the slides and safety is taken very seriously. Food from the restaurant is very average and expensive. There are lots of happy hours at the different bars and the sky bar is well worth checking out. Rooms are cleaned daily and towels changed. The resort is very clean especially the toilets and the staff are very friendly. Pool access rooms for families very spacious and would recommend booking one of these for your stay. We had a thoroughly enjoyable stay and would recommend to anyone with kids. Probably not a good resort for couples due to the amount of kids and the waterslides being such a big part of the pool areas. Breakfast decent enough and heaps of choice and lots of staff.

2025 年 4 月入住 7 晚

6/10 一般

Jesper

2025 年 3 月 21 日

满意：住宿条件和设施，清洁度

2025 年 3 月入住 3 晚

10/10 超赞

Peggy

2025 年 3 月 8 日

2025 年 2 月入住 5 晚

8/10 还可以

Vivian

2025 年 2 月 2 日

2025 年 1 月入住 5 晚

10/10 超赞

Donna，Madison

与家人及幼儿出行

2025 年 2 月 2 日

满意：清洁度、员工和服务、住宿条件和设施

Orbitz and the property staff need to manage their relationships with their vendors.There is a disconnect with what is on the Orbitz website with what is offered at the property. The offering needs to be clearer.

2024 年 11 月入住 4 晚

8/10 还可以

Dean

与家人出行

2025 年 1 月 24 日

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

Great on pictures

Hotel facilities were lovely for kids if they like the pool. A severe lack of sunbeds however for the adults. Hotel was dominated by rude Russians.

2025 年 1 月入住 8 晚

8/10 还可以

JINO

与家人出行

2025 年 1 月 1 日

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

완벽한 수영장, 완벽한 해변 접근성, 깨끗한 시설

2024 年 12 月入住 2 晚

10/10 超赞

Florencia

2024 年 12 月 30 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Very good for families

2024 年 12 月入住 3 晚

10/10 超赞

Chwee Sim

与家人出行

2024 年 12 月 17 日

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

Spacious room, clean hotel. Waterplay facilities are great. Beach with great waves and sand are just across the street. Feet wash taps available at entrance of hotel. Breakfast buffet is mediocre. The bathroom shower water temperature is not constant and alternates between hot and cold about 6 times within 5 minutes of showering.

2024 年 12 月入住 3 晚

4/10 很差

Norbert

与家人出行

2024 年 12 月 8 日

满意：住宿条件和设施

不满意：客房舒适度，员工和服务

NOT a 5-star hotel

I have been coming to Thailand almost every year in the past 10 years and Phuket Emerald Resort has been the biggest disappointment. 1. We booked a room for 3 people, still there were only 2 towels. The next day, after the room had been made, we had again only 2 towels. On the last day of our stay, to our biggest surprise there were ZERO towels in the room at 4.30 pm. All the used ones were taken and they were not replaced. I asked staff, and was told that there were no clean towels. How can a hotel run out of clean towels??? 2. The swimming pools are way too cold and dangerous. On the second day of our stay my daughter was swimming in the children’s pool and the sharp side of the pool cut her toe open! She was bleeding in the children's pool, which has sharp surfaces all over. My daughter couldn’t enjoy the beach or the pool after that incident. 4. I also got injured on the second day of our stay. The bathroom door design is terrible. The top of the bathroom door is sharp and pointy. It cut my left arm open as I was entering the bathroom. Swimming in the sea was also over for me. 4. I got bitten by mosquitos while sleeping. Other hotels in Thailand usually offer electric mosquito repellents. 5. This is not a 5-star hotel. I stayed in Phuket in an actual 5 star hotel before, and the difference is day and night. Without the issues 1-4, I would give this hotel 4 stars, however, with the issues, this is maximum 2 stars for me. So, overall, this has been a terrible experience.

2024 年 11 月入住 7 晚

2/10 糟糕

Eliezer

与家人出行

2024 年 12 月 8 日

不满意：清洁度、员工和服务、服务设施、住宿条件和设施

Cheap towels Very slow service. Hot water in the shower not working good

2024 年 12 月入住 3 晚

6/10 一般

MARIA

与家人出行

2024 年 11 月 30 日

满意：清洁度、住宿条件和设施、客房舒适度

2024 年 11 月入住 2 晚

10/10 超赞

Jin Joo

2024 年 11 月 17 日

2024 年 10 月入住 2 晚

10/10 超赞

Tonggoon

2024 年 11 月 16 日

2024 年 11 月入住 2 晚

10/10 超赞

Laura

2024 年 11 月 13 日

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

We had a great stay and the staff went above and beyond to make us comfortable. The pool access room was so convenient.

2024 年 11 月入住 3 晚

10/10 超赞

matthew

与家人出行

2024 年 11 月 13 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Great place for family get away, staffs are friendly and helpful.

2024 年 10 月入住 3 晚

6/10 一般

Ai

与家人及幼儿出行

2024 年 11 月 11 日

满意：住宿条件和设施，清洁度

They don’t provide you enough towels or other amenities unless you ask. They don’t support you proactively for anything unless you strongly request. Facilities and location are still great. Not sure if I want to stay there again.

2024 年 11 月入住 5 晚

2/10 糟糕

Justin

与家人及幼儿出行

2024 年 10 月 22 日

不满意：清洁度、员工和服务、服务设施、住宿条件和设施

With the exception of the slides (and only the slides) there is little to like about this hotel. There are not enough seats around the pool. The hotel in general is best avoided. 1. Staff are totally untrained, and the systems forced on them by management are generally a total failure. You can expect wet towels all the time (system fail), Baggage. Porters not trained to bring trolly, then have to go back and get. Only to then mix up bags and send one of another guest bags to airport with us. Simple things like make up room (tags on door) were missing - leading to it sometimes taking 2-3 conversations with housekeeping to get room cleaned. Something that impacted our boys sleep. 2. The showers and water pressure are totally terrible. One minute boiling hot, then freezing cold. Then no pressure and this went over entire stay. On average i would say i basically had Lukewarm showers. However, as we were there with a group the shower issue was common on the entire hotel. Our toilet needed to be fixed on day 1. Appears the hotel tries to limit water usage using a "water bottle" in the toilet water storage area. I guess a 'geto' fix for the issues. I have a photo - as I couldn't believe it. on Check out the hotel was most concerned with the fact i had booked for extra night (more than needed) to allow a check out of my choosing, that they were trying to hand write contracts (no refund) rather than dealing with the checkout. Basically we didn't get what we paid.

2024 年 10 月入住 5 晚

10/10 超赞

MOTOKUNI

与家人出行

2024 年 8 月 18 日

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

2024 年 8 月入住 2 晚

10/10 超赞

Vj

与家人及幼儿出行, 与家人出行

2024 年 8 月 13 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

My daughter liked the amenities. She enjoyed staying at this hotel.

2024 年 8 月入住 3 晚

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普吉岛翡翠海滩度假村

Phuket Emerald Beach Resort

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8.8/10

8.4/10