2/10 糟糕
Kimberly
与家人出行
2025 年 5 月 26 日
We chose this location to be next to the river and our room was on the opposite side of the river, and we were not aware of this beforehand. The room hadn’t been cleaned in months. Dust hanging from the walls, and a dead bat in one of the windows. Layers of mold in the shower and one shower door completely broken off of the track. The sheets were too small for the bed. They kept coming off of the mattress and were not big enough for both of us to be covered all night. One night we were awakened by a couple fighting in the street with management not taking any action until I asked for the police to be involved. My husband walked to an area of the lake that was only for customers of the hotel and was asked to leave. Having to explain that you’re a paying customer of this establishment is ludicrous! If you choose this hotel, DO NOT STAY IN ROOM 5!!!! I hope someone from the department of health or the BBB reads this and makes a surprise visit.
Kimberly
2025 年 5 月入住 3 晚