Waiter gave us a speech at breakfast… why we should have told someone that breakfast was included for breakfast, we were scolded. 2 min speech
Abby
2025 年 5 月入住 5 晚
8/10 还可以
Mary Ann
与配偶出行
2025 年 5 月 17 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very nice staff
Mary Ann
2025 年 5 月入住 4 晚
10/10 超赞
Stephen
2025 年 5 月 16 日
满意:清洁度、员工和服务、住宿条件和设施
We were off of Duval st, but close enough to walk to everywhere. It was very quiet. The beach was very nice area. Seaweed was washing up , but that is life.
Stephen
2025 年 5 月入住 5 晚
8/10 还可以
Jean
与配偶出行
2025 年 5 月 16 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I found the location to be extremely convenient. This hotel is one of the few with a natural beach and plenty of beach chairs. However, the pool area is somewhat small but I think that is common in Key West. We spent four nights there and the cleaning people only came once to clean the room :(
Jean
2025 年 5 月入住 4 晚
8/10 还可以
Karen,Llano
与配偶出行
2025 年 5 月 16 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Staff great. Property a bit dated but nice.
Karen
2025 年 5 月入住 4 晚
8/10 还可以
Stephanie
与配偶出行
2025 年 5 月 13 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Overall, we had a nice stay here although the room we were in was close to the elevator and noises echoed into our room at night. The AC also wasn't cooling down our room effectively. Aside from those issues, we enjoyed the property and had a good experience with the staff. It was very convenient to everything in Key West and had bikes we could rent, which was a fun way to get around.
Stephanie
2025 年 5 月入住 2 晚
10/10 超赞
glenn
与配偶出行
2025 年 5 月 11 日
满意:服务设施,清洁度
We loved everything about this property! It is the best vacation location on the island.
glenn
2025 年 5 月入住 4 晚
4/10 很差
May,Miami
2025 年 5 月 10 日
满意:清洁度
不满意:员工和服务
The room I booked on Expedia was nothing like it in person. Not sure if that’s Expedias fault or the Hotel but it was not a suite. Then when I brought it to the attention of the staff they were very unhelpful saying its through a third party booking, nothing they could do and said those rooms didn’t even exist. The TV wasnt a smart TV without even a guide to click on. It was impossible to reach anyone at the front desk with any issues and it took 45 minutes to check out as one of their printers was broken and their system was down. Beautiful location and pool and beach area which is the only reason I even gave it the 2 stars
May
2025 年 5 月入住 2 晚
8/10 还可以
ALESSANDRO
与家人出行
2025 年 5 月 7 日
满意:员工和服务,清洁度
不满意:住宿条件和设施,服务设施
The ratio price/quality is not justified
ALESSANDRO
2025 年 4 月入住 1 晚
8/10 还可以
James
与家人出行
2025 年 5 月 7 日
满意:清洁度、员工和服务、住宿条件和设施
Convenient access to private beach, excellent cleaning staff, but resort needs more ala carte or continental breakfast options.
James
2025 年 4 月入住 5 晚
10/10 超赞
Colleen
2025 年 5 月 2 日
满意:清洁度、员工和服务、住宿条件和设施
This hotel is a little dated but that wasn’t an issue. It was clean but this
Colleen
2025 年 4 月入住 1 晚
10/10 超赞
Aaron
2025 年 5 月 1 日
满意:清洁度、员工和服务、住宿条件和设施
Five stars
Aaron
2025 年 4 月入住 5 晚
8/10 还可以
Mary
2025 年 4 月 29 日
Mary
2025 年 4 月入住 4 晚
8/10 还可以
Douglas
2025 年 4 月 28 日
Nice, directions to our room were very confusing..along with the room number didn’t match what was written on room card holder…but frustrating…but rest of experience was great
Douglas
2025 年 4 月入住 1 晚
10/10 超赞
Mary
与配偶出行
2025 年 4 月 26 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
X
Mary
2025 年 4 月入住 3 晚
10/10 超赞
YRASEMI
2025 年 4 月 22 日
满意:员工和服务、服务设施、住宿条件和设施
Si sentí calor
YRASEMI
2025 年 4 月入住 2 晚
6/10 一般
Nicole,Aubrey
与家人出行
2025 年 4 月 19 日
不满意:服务设施
Rooms need a good, thorough cleaning (a lot of mold in the bathroom), the restaurant is WAY over-priced & has a lack-luster selection, and the door-based key card receivers all need new software or something since mine never worked & security would need to meet me at my room to let me. Most of the staff were nice, the beach location was terrific, and the convenience of a local convince store was fantastic.
Nicole
2025 年 4 月入住 1 晚
10/10 超赞
Stephen
与配偶出行
2025 年 4 月 18 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
It was a very pleasant and relaxing stay
Stephen
2025 年 4 月入住 7 晚
8/10 还可以
Michael C
与家人出行
2025 年 4 月 16 日
满意:住宿条件和设施,服务设施
We were unhappy with our ‘resort view room’ which was, in fact, a view of a parking lot and laundry-operations of the neighboring hotel. We brought it to the attention of the desk clerk on Check in and nothing was done. We also felt that the $67 per day resort fee was excessive given the high price of the room to begin with.