Bed was comfortable. But that was about all good about it. The first room they offered was really small with no where to put luggage. After some discussions & phone calls we were finally given a bigger room.
Even though the website said food was available the restaurant was not open for breakfast or there was not even any available to buy.
Pool was not available as pump broken. Address said Alpine Way, but office around the corner & no sign to indicate how to find it. Office unattended in the morning & no box to leave key. Staff were backpackers & were nice kids but really need to know more information about their workplace. Very dissappointed with this motel.
Keith
2025 年 1 月入住 1 晚
8/10 还可以
David
2025 年 1 月 9 日
满意:清洁度、员工和服务、住宿条件和设施
Great spot. Will definitely visit again.
David
2025 年 1 月入住 1 晚
10/10 超赞
gemma
2024 年 12 月 22 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Clean, comfortable
gemma
2024 年 12 月入住 1 晚
8/10 还可以
Richard
2024 年 12 月 13 日
Richard
2024 年 11 月入住 4 晚
6/10 一般
Julie
与配偶出行, 商务旅客
2024 年 11 月 23 日
满意:住宿条件和设施,清洁度
It was a peaceful setting
Julie
2024 年 11 月入住 2 晚
2/10 糟糕
Ian
团体旅客
2024 年 11 月 8 日
满意:住宿条件和设施,清洁度
不满意:员工和服务
New management and customer service is deplorable. This management of this company could do with attending some customer service workshops. The rooms have been renovated and are very nice, having stayed there multiple times over the years the renovations had been overdue, so they got this right.
Such a shame that their online booking system (they dont answer the phone) is a mess. Also takes weeks and so many emails to get money back from their mistake and double charging.
Still waiting for my refund of double charges.
Nearly forgot, my meal was terrible.
Ian
Ian
2024 年 10 月入住 1 晚
10/10 超赞
Greg
与配偶出行, 商务旅客
2024 年 11 月 6 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The premises and people were great. The food excellent.