All the staff were very kind.
The garden was well maintained and beautiful.
Noriko
2024 年 10 月入住 2 晚
10/10 超赞
Elizabeth,LEAWOOD
2024 年 10 月 5 日
满意:清洁度、员工和服务、住宿条件和设施
Very comfortable
Elizabeth
2024 年 9 月入住 1 晚
8/10 还可以
Luciana
商务旅客
2024 年 9 月 28 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Improve: The only thing I didn't like is that the shower has low water pressure. Everything else was great!
Luciana
2024 年 9 月入住 1 晚
6/10 一般
ATEM AKONJANG
商务旅客
2024 年 9 月 27 日
满意:清洁度、服务设施、住宿条件和设施
I was disappointed with their shuttle service. I reserved my room and requested for airport pickup but none of their staff was at the airport to pick me up. I had to incur additional expenses to hire a taxi from the airport to the hotel of which there was no refund or remorse from the hotel management.
ATEM AKONJANG
2024 年 9 月入住 1 晚
6/10 一般
Adilise
2024 年 9 月 22 日
满意:服务设施,清洁度
Unfortunately, the loud music early morning and late night is disturbing! The walls of the rooms are too thin - every conversation is heard from the next room- that’s why this place did not get a 5 stars.
Adilise
2024 年 9 月入住 3 晚
8/10 还可以
Grant
2024 年 9 月 18 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very friendly staff here. Room had television that wasn’t working first night. They changed the box but as it runs on the broadband as that was dreadfully slow the television still wasn’t any good.
No air conditioning in this hotel so make sure the curtains are closed to keep the temperature down during the day and it will then only be very warm instead of too hot at night.
Service in the restaurant not very quick, but portion sizes generous and the cost of meals is very reasonable. They do tend to use a fair bit of salt with their vegetables so bear that in mind.
Used the laundry service and shirts came back immaculate and nicely ironed for less than £1 each, ridiculously cheap and saves a job when you come back.
Single glazing so plenty of road noise and they do like to use their horns in Kigali so something to be prepared for.
Grant
2024 年 9 月入住 5 晚
10/10 超赞
Denise
2024 年 8 月 8 日
满意:清洁度、员工和服务、住宿条件和设施
Friendly people, very clean property and most of all safety is their number one priority
Denise
2024 年 8 月入住 4 晚
6/10 一般
Curtice
2024 年 7 月 19 日
满意:员工和服务
不满意:客房舒适度,住宿条件和设施
Basic room with no fan or AC
Very nice staff and convenient restaurant. Room was very basic. Biggest complaint is that there was no fan or AC, or mosquito net (thankfully a net was not needed). Hallway was bit loud at night.
Curtice
2024 年 7 月入住 2 晚
10/10 超赞
Kimberly,Weare
2024 年 7 月 6 日
满意:清洁度、员工和服务、住宿条件和设施
It's a good location close to airport and shops. Team is very kind. Rooms spacious and clean
Kimberly
2024 年 7 月入住 2 晚
10/10 超赞
Kimberly,Weare
2024 年 7 月 5 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Kimberly
2024 年 7 月入住 1 晚
10/10 超赞
Diego
商务旅客
2024 年 6 月 17 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Diego
2024 年 6 月入住 3 晚
10/10 超赞
Ronald
2024 年 5 月 25 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Ronald
2024 年 5 月入住 3 晚
6/10 一般
Ahmed
团体旅客, 商务旅客
2024 年 5 月 18 日
Very bad internet connection, first time in my life to see a hotel room without hotel. There is almost no room view as you have a tree in-front of your balcony blocks everything.
Ahmed
2024 年 5 月入住 5 晚
4/10 很差
Ibrahim
商务旅客
2024 年 5 月 17 日
不满意:员工和服务、服务设施、住宿条件和设施
NA
Ibrahim
2024 年 5 月入住 3 晚
4/10 很差
Omar
商务旅客
2024 年 5 月 17 日
不满意:住宿条件和设施
It was a very bad experience
Omar
2024 年 5 月入住 5 晚
10/10 超赞
Sean,Mombasa
2024 年 5 月 6 日
满意:清洁度、员工和服务、住宿条件和设施
Sean
2024 年 4 月入住 2 晚
8/10 还可以
Richard
2024 年 3 月 31 日
满意:清洁度、服务设施、住宿条件和设施
When I checked in, I was sent to general room - a finally got the room I paid for. Also, everything is great (but noisy) except the restaurant has terrible service- 1 hour to get food and hard to get staff to get/pay bill