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“My dad and I came down to New Orleans for the Super Bowl and needed a place to stay. It was a perfect place for just the 2 of us to sleep and shower before the big game. The landlord Michelle was a great host helping us get in the house late Saturday night and telling us all about the house.”

“Have stayed at VRBO's before and always got communication from property manager.24hrs before check in, I received an email from the property manger saying I would get check-in instructions in another email.3 hrs before check in, never got check in instructions after numerous emails, texts and calls. Called VRBO and asked for a refund.I will use VRBO again as it was not their fault the property manager never responded.”