THE WHOLE FACILITY EQUIRES AN UPGRADE. BUILDING CONSTRUCTION IS OF POOR QUALITY. A RE-THINK NEEDS TO BE DONE ON THE ARRANGEMENT OF THE INTERNAL OF YOUR BATHROOMS .
YOU HAVE A FANTASTIC STAFF.
I WOULD RECOMMEND ZANDILE FOR MANAGEMENT TRAINING. SHE WILL MAKE AN EXCELLENT MANAGER AT ONE OF YOUR RESORTS.
BOTH YOUR RECEPTION STAFF HAVE GREAT DECISION MAKING SKILLS. USE IT TO YOUR ADVANTAGE.
ANIL BISSESAR
2023 年 3 月入住 3 晚
2/10 糟糕
Andrew
与家人出行
2022 年 12 月 20 日
满意:客房舒适度
What a pity
First you have to get to the resort where either road has pot holes that make driving extremely hazadous. It all started so well, met at the entrance by a man in a bow tie.
The staff are really nice, friendly and attentive, but there is no leadership. Simple things like a float for the shop or bar. The moment you step out of the gates of the resort you are harrased by "tour guides". There are absolutely no amenities like other Wild Coast resorts. The place comes across as the illigetimate child the group have to acknowledge is in the family, but don't want much to do with it.
Our lights went out at 10pm on the Saturday with 4.5 hour load shedding and we did not have any electricity til about 6pm the following day because when it was reported to when some one could be bothered to fix it took about 8 hours. There was no running water, meaning we could not shower or bath and owing to no electricity could not cook the food we brought or even make a hot drink.
By then we had voted with our feet and left to face the dangerous journey back to Mquanduli through the potholes.
I can safely say I will never darken their doorstep again.
This is a resort desperate for some investment and leadership, because the scenery is absolutely stunning.
This resort in particular was famous for its Seafood Supper, now the seafood is frozen, even the braai night is gone.
Andrew
2022 年 12 月入住 2 晚
4/10 很差
Sokabo
2022 年 10 月 12 日
Sokabo
2022 年 10 月入住 1 晚
10/10 超赞
Gladys
2022 年 9 月 24 日
Gladys
2022 年 9 月入住 1 晚
8/10 还可以
Siyasanga
2022 年 1 月 12 日
Siyasanga
2022 年 1 月入住 1 晚
2/10 糟糕
DC
团体旅客
2020 年 12 月 28 日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Totally unacceptable
DC
2020 年 12 月入住 3 晚
6/10 一般
Fredrik E
2020 年 11 月 28 日
不满意:员工和服务,清洁度
Not good free wifi room cleaning stay a week not roomcleanig
No reception. Will phone if room is ready still waiting. Free wifi room service and cleaning. Stayed a week no room cleaning. Room okay no fan must ask for toilet paper.
Fredrik E
2020 年 11 月入住 5 晚
8/10 还可以
Johnny
与家人出行
2020 年 2 月 29 日
满意:清洁度、员工和服务、客房舒适度
不满意:住宿条件和设施
Johnny
2020 年 2 月入住 3 晚
2/10 糟糕
真实旅客
2020 年 1 月 16 日
不满意:清洁度、服务设施、住宿条件和设施
Dirty, old, food at the restaurant was bad, door to the room could not be locked properly
真实旅客
2020 年 1 月入住 1 晚
10/10 超赞
Mohammed
与家人出行
2020 年 1 月 3 日
满意:客房舒适度,员工和服务
Beautiful location
A beautiful setting and excellent on the Eastern Cape Wild Coast. Would love to return to the Hole in the Wall.
The self catering units we stayed in had stunning views. The units do need some maintenance and care, but overall an enjoyable stay.
Mohammed
2019 年 12 月入住 2 晚
6/10 一般
Monika
2019 年 11 月 7 日
Monika
2019 年 11 月入住 1 晚
8/10 还可以
真实旅客
2019 年 10 月 12 日
满意:员工和服务、住宿条件和设施、客房舒适度
Hole on the wall holiday
Good stay at hole in the wall, only problem was there were people drinking wine in the pool, although there is a board showing no drinking in the pool and one of the ladies took off her clothes, and there was not enough oversight by security to stop this. Drive to the hole in the wall is challenging with many potholes on the tar road and the gravel road is bad if using the gps.
真实旅客
2019 年 10 月入住 6 晚
8/10 还可以
moses
2019 年 9 月 29 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
The stay was very much well enjoyed by the entire family of 5
moses
2019 年 9 月入住 4 晚
8/10 还可以
Erhard
2019 年 5 月 7 日
满意:清洁度、员工和服务、客房舒适度
Erhard
2019 年 4 月入住 2 晚
8/10 还可以
KARL
2019 年 4 月 9 日
满意:清洁度、员工和服务、客房舒适度
Stunning ocean views from Hotel.
What a wonderful view from our hotel room and the walk to the hole is not so far and it is stunning out there. The hotel room needs attention, the one fridge is not up to standards, shelves are missing, as well as the stove looks not good. The people that try to sell goods outside the fence are very annoying. The last 30km to Hole in the Wall Hotel is very very bad, make sure to take the road via Coffee Bay, that is a much better option.
KARL
2019 年 3 月入住 3 晚
10/10 超赞
Curé
2019 年 1 月 22 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Curé
2019 年 1 月入住 2 晚
10/10 超赞
Alison
2018 年 10 月 24 日
满意:清洁度、员工和服务、客房舒适度
Alison
2018 年 10 月入住 1 晚
10/10 超赞
真实旅客
2018 年 10 月 14 日
满意:员工和服务、住宿条件和设施、客房舒适度
Great stay
真实旅客
2018 年 10 月入住 2 晚
10/10 超赞
Trina,Sacramento
2018 年 9 月 11 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Friendly staff close to the beach with good spa service
Trina
2018 年 9 月入住 1 晚
8/10 还可以
Andres
2018 年 5 月 30 日
满意:清洁度、员工和服务、客房舒适度
Endroit splendide!
Très belle région. Infrastructures de l’hôtel des annes 80 mais en cours de renovation. Service impecable (Paul, le gérant, fait un excellent travail de formation et de suivi de ses employés). Concernant la route pour y arriver, elle est en mauvais état mais elle est en train d’être rénovée. Mais même en mauvais état, il n’y a pas besoin de 4x4; il y a juste besoin d’un peu de patience. Le voyage vaud clairement le détour!
Andres
2018 年 5 月入住 1 晚
10/10 超赞
Rieka
2018 年 5 月 22 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Excellent stay at Home in the Wall hotel
We stayed very good. Everybody were very friendly and we felt save and secured. Will definately visit again
Rieka
2018 年 5 月入住 2 晚
8/10 还可以
Christo
2018 年 4 月 16 日
满意:员工和服务,清洁度
Pleasant Surprise
The hotel is an unexpected haven of comfort and good food in a very remote place. The rooms are old but in reasonable condition. Enjoyed the walk to the Hole in the Wall.
Road access is just OK in the dry (lot of potholes) but in the wet it’s 4x4 stuff (adds a chunk of fun to the journey). If that’s what you enjoy it’s great. Great areas for cycling and some hiking.
Christo
10/10 超赞
Hermanus
2018 年 4 月 9 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Pleasant stay in the Wild Coast
The resort is great, its fully self catering. Close access to the beach and only about 10 minutes walk to hole in the wall. Be sure to buy all your groceries in one of the big cities before your arrival as you wont find any supermarkets nearby. This is a very rural area. They do have a restaurant and small shop selling charcoal and some sweets.