4/10 很差
Andrea，PROPSECT
与家人及幼儿出行
2025 年 7 月 12 日
满意：清洁度
不满意：住宿条件和设施，服务设施
NO POOL SINCE COVID. (Website shows pool!) NO WORKING ICE MAKER EXCEPT KITCHEN AND STAFF HAD TO BE BOTHERED TO GATHER IT. New thermostat never worked despite mechanic(?) and myself setting it. They DID move me across hall but first room never got cool. Breakfast hours of 0630-0900 are ludicrous unless you are a temporary medical worker with early hours. I moved to a Hampton Inn across the street where my grandson had a pool: people actually cared about their loyalty members and breakfast is served 0600-1000. You just don’t have a cooktop, large refrigerator or dishwasher. Bed was nice. Housekeeping every other day. Also can opener did not work and desk staff didn’t check in laundry storage where 20+ openers were found the morning I left. Maintenance guy Steve was absolutely the BEST!! The location manager is awful- totally non-caring. Never again will I stay in Residence Inn. Marriott properties have fallen off in quality over the past 10-15 years. Local franchisees don’t really care about clients-only the bottom line.
Andrea
2025 年 7 月入住 6 晚
