This is an expertly run hotel with an amazingly friendly, helpful and attentive staff who speak excellent English. A nice, safe resort that westerners will feel at home visiting.
jeffrey
2023 年 8 月入住 1 晚
10/10 超赞
Valerie
商务旅客
2022 年 12 月 30 日
满意:清洁度、员工和服务、住宿条件和设施
Lovely place, friendly staff, and the food especially the fish was amazing.
Valerie
4/10 很差
Edgar
2022 年 9 月 26 日
满意:住宿条件和设施,清洁度
不满意:客房舒适度
Music was blasting restaurant ( banquet going on ) we were in room 205 .. the party didn't stop until 2am
Then next morning the music started back at 7am
Edgar
2022 年 9 月入住 1 晚
8/10 还可以
Boureima
2022 年 7 月 4 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Boureima
2022 年 7 月入住 1 晚
10/10 超赞
Valerie
2022 年 5 月 17 日
满意:清洁度、员工和服务、住宿条件和设施
Great value for your money and very serene
Valerie
2022 年 5 月入住 1 晚
10/10 超赞
Daniel
商务旅客
2022 年 2 月 21 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Good
Amazing
Daniel
2022 年 2 月入住 1 晚
6/10 一般
Jecinter,RENTON
2021 年 10 月 12 日
Jecinter
2021 年 10 月入住 1 晚
8/10 还可以
真实旅客
商务旅客
2021 年 2 月 22 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Front desk staff were excellent, check in and out were seamless. Waitstaff in the dining room are inattentive and preoccupied
真实旅客
2021 年 2 月入住 2 晚
2/10 糟糕
真实旅客
与家人出行
2019 年 12 月 27 日
满意:清洁度
不满意:员工和服务
Hotel staff are horrible with managers being the redeeming entities. Without the managers, the staff(specifically front desk staff) run rogue, quoting different prices for the same room and coming up with stay rules on the fly. Disappointing to say the least.
Horrible customer service , mediocre food and terrible rooms. The air conditioning did not work and the hot water was spotty. The rooms have no outdoor facing windows. Windows face indoor corridor. Horrible. I would not recommend this hotel.
真实旅客
2019 年 12 月入住 1 晚
8/10 还可以
真实旅客
商务旅客
2019 年 10 月 4 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great staff and facilities - location a bit far from Kisumu but peaceful.
真实旅客
2019 年 9 月入住 1 晚
2/10 糟糕
Lutta
2019 年 8 月 22 日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
My First Stay at the Kisumu Grand Royal
Overall comfortable. Our meeting was facilitated very well.
Lutta
2019 年 8 月入住 2 晚
8/10 还可以
Markus
2019 年 8 月 13 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Markus
2019 年 7 月入住 3 晚
10/10 超赞
Andrew
2019 年 7 月 24 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
GREAT TRIP
Andrew
2019 年 7 月入住 6 晚
8/10 还可以
真实旅客
与家人及幼儿出行, 与家人出行
2019 年 4 月 13 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Check in was slow. It took me over 30min to check in. The property is great and a good place to relax. However, the pool is at the conference area and one might not enjoy the swim if there is a meeting in progress, which means swimming is limited to evenings after most meetings are done
真实旅客
2019 年 4 月入住 1 晚
8/10 还可以
Alex,salisbury, Wiltshire UK
2019 年 2 月 2 日
满意:清洁度、住宿条件和设施、客房舒适度
Secure hotel in attractive grounds. Rooms are large and well appointed. Staff helpful and friendly. Occupancy seemed low though which detracted from the ambience.
Alex
2019 年 1 月入住 1 晚
8/10 还可以
真实旅客
与家人及幼儿出行
2019 年 1 月 5 日
满意:清洁度、员工和服务、住宿条件和设施
I lost a smart phone, a power bank and international socket adapter
真实旅客
2018 年 12 月入住 2 晚
8/10 还可以
Mark
2018 年 8 月 8 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Luxury in Kisumu
The Grand Swiss Hotel is a taste of luxury at a good price.
Mark
2018 年 8 月入住 1 晚
10/10 超赞
Andrew
2018 年 4 月 15 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
They went out of their way to ensure that you are comfortable.
Similar to a 4 star hotel in the USA.