The cups in our room had something white and sticky in them. Otherwise, staff was friendly, cookies were delicious.
Sarah
2025 年 5 月入住 1 晚
10/10
Louis
2025 年 5 月入住 2 晚
10/10
Very nice hotel with everything you needed. Rooms were comfy, quiet and dark for sleeping
Colin
2025 年 5 月入住 1 晚
10/10
beautiful hotel and staff were very friendly highly recommend
Ronda
2025 年 5 月入住 1 晚
10/10
Rooms are clean, spacious and quiet! The property lay was confusing and in room phones did not work. Staff were friendly, polite and helpful. Definitely would stay at this location again.
Lisa
2025 年 5 月入住 2 晚
10/10
Good
Pablo
2025 年 4 月入住 3 晚
10/10
Nice room
Quiet at night
Mary
2025 年 4 月入住 1 晚
2/10
We were very disappointed in our stay at DoubleTree Kitchener. The room wasn’t clean—stains on the sheets, hair in the shower. Noisiness made for a bad night sleep as well. Random beeping in the hall all night, doors slamming. Loud laughter and talking from other rooms well into the night. Beds were very uncomfortable as well. For the price we paid per night, I’ve been more impressed with places we’ve paid half for.
Anthony
2025 年 4 月入住 1 晚
4/10
The paint was peeling in our bathroom on every wall and the bathtub was dingy. Starbucks and breakfast should be open sooner. Starbucks machine was broken in the lobby and the elevator was getting maintenance on a Friday night when it was busy. Pool bathroom could use a clean.
Waitstaff in restaurant was nice .
Jenny
2025 年 4 月入住 1 晚
8/10
Laura
2025 年 4 月入住 2 晚
10/10
Jordan
2025 年 4 月入住 1 晚
10/10
Wilson
2025 年 4 月入住 1 晚
10/10
Everything was great - thank you!
Rosita
2025 年 4 月入住 1 晚
4/10
Our room had a broken bed, broken towel rack and seemed quite dirty with hair all around the bathroom. It also looked like there were smudges of dirt/ grime on the bedside table etc.
Sarah
2025 年 4 月入住 1 晚
8/10
Karissa
2025 年 4 月入住 1 晚
10/10
Tracy
2025 年 4 月入住 1 晚
10/10
Privacy
Cindy
2025 年 4 月入住 2 晚
10/10
We enjoyed our stay and will definitely return.
Alison
2025 年 4 月入住 1 晚
10/10
I really appreciated how kind and helpful the hotel staff were during my stay. They were able to offer me my room early, which was so appreciated after a very long day of travel. I was also able to print my airline info with them going out of their way to help me out. It made my trip so much more relaxing when it could have added stress. Will stay there again if back in the area!
Sarah
2025 年 3 月入住 2 晚
10/10
The young man at the counter for check in was very kind and helpful!
Tanya
2025 年 4 月入住 1 晚
2/10
Didn’t have the room I paid for, staff blamed me because I booked the room on Expedia va through them.