The only downside is that there is no curtain/blinds, only window screening, for my room. Wifi is also a bit slow, but is good enough for watching youtube videos.
Ting Kei
2018 年 6 月入住 10 晚
8/10
真实旅客
6/10
jianmin
10/10
Die Unterkunft war sehr sauber und modern eingerichtet. Das Zimmer hatte alles man bräuchte und das Personal war wirklich sehr sehr freundlich und zuvorkommend. Die Zentrale Lage in Kitchener ist schon sehr schön und man kann auch direkt alles erreichen.
Robin
2025 年 5 月入住 1 晚
4/10
This property is mainly housing immigrants to Canada - which is not a major problem - just not particularly welcoming to the typical hotel guest. The property was in a bit of disrepair - dated and not well kept up. Our air conditioning also did not work - they offered us an alternate room but we declined as that would have made the third room change
Yvette St
2025 年 5 月入住 1 晚
8/10
The only thing I didn't like was the free breakfast. It was a very small selection.
Michael
2025 年 5 月入住 5 晚
10/10
The check in personnel were very friendly and helpful and made us feel welcome. When I asked about pizza delivery he even offered to bring it to my room since my room was right by the check in desk.
Rhonda
2025 年 5 月入住 1 晚
6/10
Hotel is on the older side.
Carpets in room need replacing - very old and dirty
Staff pleasant and helpful
Thomas
2025 年 5 月入住 1 晚
10/10
Chrystal
2025 年 5 月入住 1 晚
4/10
I am sure in 6 months time this hotel will be much better.. You can tell they are trying to upgrade parts of it. The key card system was down we needed to have a staff member unlock our door every time we left the room. The phone in my room was not connected at all and I think left over from the previous owner. Main light switch in our room didn't work, but the room was clean and the bed was comfortable. The only think not clean was the curtains, they where also falling off the tracks or broken so I hope they have that on the list to fix or replace. If they get upgrades done I would come back again. The staff are trying and nice and the location is a good one.
Charlene
2025 年 4 月入住 2 晚
6/10
Arrived later in the afternoon to find a line up at the front desk with only one clerk to deal with the people. There were 2 families who were upset with the hotel's facilities and wanting to cancel their reservations and get refunds. From what I could hear the pool was closed and the key card system was not available. When I went to check in, I found out that the hotel is undergoing an upgrade to their keycard system resulting in nobody getting keys to their rooms and requiring the front desk clerk to take the guests to their rooms and letting them in using a master key. Very inconvenient.
The hotel itself is older and the room décor is dated being in shades of browns and beiges. The bathrooms however appear to have been updated and were very modern. My first room was large with 2 queen beds. As usual it had all the usual amenities except for an alarm clock. In the morning I found that the showerhead was broken which made rinsing off quite a chore. The staff switched me into another room that had a shower stall rather than a shower/tub combination. The rooms do need a refresh as the sofa bed in my second room was stained and there were a couple of burn marks in the carpeting. The beds however were some of the most comfortable I've slept in and they had nice warm comforters.
Breakfast was included and while selection was limited, it did have eggs, sausages, and hash browns.
Would I say here again? That depends.
Bruce
2025 年 4 月入住 2 晚
4/10
There was no room keys and we had to wait for a staff to walk us to our room each time and manually unlock the door. This created a lot of wait time as there was not staff readily available.
Greg
2025 年 4 月入住 1 晚
6/10
We came especially to enjoy pool and hot tub.
But nothing available. WEB site shows pool and hot tub. This I classify as false advertising
Also , no keys for our room. Someone had to let us in every time.
The room was lovely. Closet doors in bad need of repair.
Ric
2025 年 4 月入住 1 晚
4/10
Lara
2025 年 4 月入住 1 晚
6/10
For its age, the property was nice. The room was very clean and quiet. I slept very well. 3 stars as the hot tub and pool were closed ( reason I booked), no keys for the rooms. Had to ask to get in at the front desk, or prop your room door open. Restaurant was closed Thursday evening. Double charged my card and upon checkout, the elevator was out of order. Placed on the 6th floor when I requested close to a smoking area( ground floor only). Water pressure was abysmal. Would stay again, when these minor problems be remedied. I’m hoping a stroke of bad luck is all this was.
Michael
2025 年 4 月入住 1 晚
6/10
Front staff when we checked in were very good . When we were there they were renovating the locks so we had to have staff open and close the door for us , very inconvenient. The room was ok but the air heater / air conditioner was extremely dirty and smelled when activated
Jeff
2025 年 4 月入住 2 晚
10/10
This hotel is housing Afghani refugees on the first two floors. Hotel patrons are on floors above that. Great breakfast!! One of the best I've ever seen. There was a self serve Nespresso coffee machine. The flat white I had was amazing.
Jen
2023 年 2 月入住 2 晚
8/10
The bed was super comfortable. Room was clean. Bathroom was nice. I believe this hotel is also being used to house new Canadians which meant you had to be extra cautious in the parking lot as kids were playing in the parking lot freely aswell as running up and down the halls. Our solid curtains didn’t close so we had the parking lot light shining into our room as we slept.
Alex
2023 年 1 月入住 1 晚
10/10
Quite enjoyed it. Only thing I disliked was the walls seemed extremely thin. Excellent stay though and excellent service.
M
2023 年 1 月入住 2 晚
10/10
Rosalina
2023 年 1 月入住 6 晚
4/10
dani
2023 年 1 月入住 1 晚
8/10
Room was a bit hot even with the fan turned on all night, room was clean and comfortable otherwise. Service was great but restraunt was closed