No towel, No toilet door. Reception closed at 10pm open 9am. Dirty Bed Linen. Full of stains and smells bad. Improvement needed immediately if the owner is still looking for customer coming thru the door.
Kee
2020 年 7 月入住 1 晚
10/10
Kok yong
2019 年 12 月入住 1 晚
4/10
No cleaning room
No hot water
真实旅客
2019 年 8 月入住 1 晚
4/10
service very slow and bad
真实旅客
2019 年 7 月入住 1 晚
4/10
Booked a room, but was given different room. Room given was different from what being told in the website. Then staff simply said room has been fully booked/ taken by other guest. This was the 2nd time the same thing happened. When we were not happy, staff said we can change room the day after. They think it's funny changing from one room to another? So they expect us to load and unload our stuff again and again? That's not how you run the business. Very poor management, poor staff.
The staff was rude. Couldnt even speak simple native language, which is unacceptable. Had the gut to say it's not their problem, was told the problem is between me and Expedia. What a joke.
kenslshr
2019 年 2 月入住 3 晚
2/10
house keeping enter the room while you sleeping.
真实旅客
2018 年 2 月入住 1 晚
4/10
First of all it was a dissapointment as I had bokked and payment my booking for a queen bedded room. However to my surprise when I arrived at the hotel to check in, i was told that the queen bedded room was fully booked and only 2 single bedded room was avaivable.
The reason given my the hotel staff was that expedia did not close the booking for the queen bedded room despite informing that it was already full.
Aside, the room was very congested and cleanliness was moderate.
In total it was not a pleasant stay and I would like to here from expedia on this double booking claim.
I have made several bookings thru expedia recently and so far this is the only bad experience.
Thank you
真实旅客
2018 年 1 月入住 1 晚
6/10
YIN CHEN
2018 年 1 月入住 2 晚
4/10
One of the Towel not clean.
Water at the walkway and door .
jimmy B
2017 年 12 月入住 1 晚
10/10
真实旅客
2017 年 12 月入住 1 晚
6/10
Room no clothes hanger, no kiblah direction, no restroom door's lock
真实旅客
2017 年 11 月入住 1 晚
6/10
room and facilities was ok. hotel management should improve in general services such as iron and ironing board, if could not provide to every room at least can have one special room or corner for ironing.
真实旅客
2017 年 11 月入住 1 晚
8/10
The hotel was quite good , clean and comfortable. Many eating place around.
One area of improvement is the mannerism and attitude of he receptionist. Look so gloomy and disinterested. Bad of for the image of the hotel.
Constance
2017 年 7 月入住 1 晚
8/10
Tidak banyak kemudahan yang disediakan,tetapi bilik yang selesa.