Room was a great size. The people at the desk were so friendly. BEST breakfast in town. They informed me right away that something of value was left in the room!
Karen
2024 年 11 月入住 2 晚
2/10 糟糕
Robert
2024 年 10 月 20 日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
There was no stay. It was cancelled
Robert
2024 年 10 月入住 1 晚
10/10 超赞
Jeremi
2024 年 10 月 12 日
Jeremi
2024 年 10 月入住 3 晚
10/10 超赞
Gary
2024 年 10 月 7 日
满意:清洁度、员工和服务、住宿条件和设施
Excellent staff
Gary
2024 年 10 月入住 1 晚
10/10 超赞
Amy
团体旅客
2024 年 9 月 20 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Amy
2024 年 9 月入住 1 晚
8/10 还可以
Kenneth
与家人出行
2024 年 6 月 20 日
Kenneth
2024 年 6 月入住 7 晚
10/10 超赞
Jim
商务旅客
2024 年 5 月 29 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very conveient for my meeting at the Y12 facility.
Jim
2024 年 5 月入住 1 晚
10/10 超赞
真实旅客
与家人出行
2024 年 5 月 18 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
真实旅客
2024 年 5 月入住 2 晚
10/10 超赞
Cathy,New Braunfels
与配偶出行
2024 年 5 月 10 日
满意:住宿条件和设施,服务设施
Room was comfortable, and plenty of space
Cathy
2024 年 4 月入住 4 晚
4/10 很差
Walter
2023 年 12 月 10 日
不满意:清洁度
Idiots designed the room.
Stayed in a “accessible room” and it was the worst we had ever had. Besides having mold in the shower and toothpaste on the wall (Yes, we have pictures), the room was a joke. No door to the bathroom (because handicapped people don’t need privacy?) the kitchen supplies and microwave were in the upper cabinets so no one in a wheelchair could reach it. The thermostat was also above the height for someone in a wheelchair. The hotel was nice, but they definitely need to hire an accessibly consultant because they have no clue.
Walter
2023 年 12 月入住 2 晚
10/10 超赞
Kiersten
2023 年 12 月 2 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
I will stay here every time I come to Oak Ridge. The staff was AMAZING and so helpful. Great breakfast, great rooms. I have stayed at many hotels and this has topped even the fancier hotels I’ve stayed in! 1000/10 would recommend staying here!
Kiersten
2023 年 11 月入住 2 晚
10/10 超赞
Nancy
2023 年 11 月 25 日
Nancy
2023 年 11 月入住 1 晚
8/10 还可以
Darion,Laurel
2023 年 11 月 21 日
满意:清洁度、员工和服务、住宿条件和设施
Darion
2023 年 11 月入住 1 晚
6/10 一般
Steven
2023 年 10 月 28 日
Steven
2023 年 10 月入住 1 晚
10/10 超赞
Katrina,Alexandria
与家人出行
2023 年 7 月 5 日
满意:清洁度、员工和服务、住宿条件和设施
5 stars ⭐️ Great stay thanks to staff who do a great job! Our air conditioning was not working, they tried to fix it, but it still wasn’t working. They moved us to another room. Ladies were very nice and made sure we were happy with the change. Breakfast was the best, excellent set up & tasted great, kudos to the staff again! 😁.
Katrina
2023 年 7 月入住 3 晚
10/10 超赞
Timothy S,Laguna Woods
与家人出行
2023 年 6 月 10 日
满意:住宿条件和设施,员工和服务
Great staff! Housekeeping could be more attentive. No bathroom door!
Timothy S
2023 年 6 月入住 8 晚
10/10 超赞
calvin
2023 年 1 月 28 日
calvin
2023 年 1 月入住 1 晚
10/10 超赞
Timothy
与家人出行
2022 年 7 月 25 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We had an excellent suite, and the staff was very helpful. Would highly recommend.
Timothy
2022 年 7 月入住 3 晚
10/10 超赞
Sharon
与家人出行
2022 年 4 月 25 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
It was convienent and comfortable… beautiful property and wonderful staff.
Sharon
2022 年 4 月入住 2 晚
10/10 超赞
CYNTHIA
与家人出行
2022 年 4 月 25 日
满意:清洁度、员工和服务、住宿条件和设施
Very clean, comfortable. The staff were all the most friendly that I have seen.
CYNTHIA
2022 年 4 月入住 2 晚
10/10 超赞
Steven
2022 年 4 月 19 日
Steven
2022 年 4 月入住 3 晚
2/10 糟糕
Deborah,Brentwood
与家人出行, 带宠物出行
2022 年 4 月 12 日
不满意:清洁度、员工和服务、住宿条件和设施
We stayed in room 514. When we walked in it had such an awful smell we were all taken back. It smelled awful - like a big animal had been kept in there and not let out for weeks. We went down and asked for any other room. They had none. They gave us a spray bottle of Febreze and offered to come up in the morning to fix it. We went to Walmart and spent over $100 to try to make it better. Nobody slept all night. The next morning a different hotel member said they had numerous complaints and had replaced the carpet and drapes. It clearly was not enough. They should never have rented out this room. They should have done anything to try to fix this. There is no way anyone could stay in this room.
There was trash in the hallways that was left the entire time we were there along with dirty towels outside a room. This hotel was dirty. They had the nerve to charge us a $75 dollar pet fee - for what? There is nothing our 8 pound dog could have done to this room to make it any worse.
We found another room for Saturday night. Even though the room was not inhabitable and they could do nothing to fix it they would not refund our money for the second night. This was the worst hotel I have ever stayed in by far.
Deborah
2022 年 4 月入住 2 晚
10/10 超赞
Deborah
2022 年 4 月 5 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great place
Deborah
2022 年 4 月入住 2 晚
6/10 一般
Erika
与家人及幼儿出行
2022 年 4 月 4 日
满意:清洁度
不满意:服务设施
I called the property prior to booking and inquired on the pool and was advised it was open and functioning. Upon arriving only to learn that it was not open and closed for maintenance. I had to disappoint a birthday boy whom thought it was having a small family pool party indoors for his birthday.