格兰德希尔度假酒店有游泳池吗？

是的，此住宿设有1 个室外游泳池。

格兰德希尔度假酒店允许宠物入住吗？

不可以，该住宿不允许宠物入内。

格兰德希尔度假酒店的停车费是多少？

该住宿免费提供自助停车。

何时可在格兰德希尔度假酒店办理入住？

开始办理入住：14:00；停止办理入住：05:00。

格兰德希尔度假酒店提供前往机场的班车吗？

是的，按要求提供机场班车。每辆车费用：THB 500.00。

格兰德希尔度假酒店的地址在哪里？

此酒店在山区，距离桑迪布瑞苏梅乡村俱乐部、湄南早市和湄南码头不到 3 公里。而且，普拉兰渡轮码头和湄南唐人街市场距离酒店不到 3 公里。

格兰德希尔度假酒店 - Expedia 亿客行

Q: 格兰德希尔度假酒店有游泳池吗？

是的，此住宿设有1 个室外游泳池。

Q: 格兰德希尔度假酒店允许宠物入住吗？

不可以，该住宿不允许宠物入内。

Q: 格兰德希尔度假酒店的停车费是多少？

该住宿免费提供自助停车。

8/10 还可以

YA，中国

2015 年 5 月 12 日

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

性价比不错

苏梅岛上四星最便宜的酒店，除了位置稍差，但是安静，房间大，干净，喜欢那个泳池，中国人少，我比较满意

10/10 超赞

真实旅客

2013 年 10 月 13 日

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

6/10 一般

真实旅客

2019 年 4 月 14 日

满意：员工和服务

不满意：住宿条件和设施

Slidt badeværelse , værelsedøren med defekt lås, personalet gået i stå, sikkert grundet manglende gæster

2019 年 4 月入住 6 晚

10/10 超赞

david

2019 年 1 月 4 日

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

Great hideaway.

Great staff who were very helpful. Fantastic views and very spacious rooms but the hotel appears to be out of the main thoroughfare , but the staff will arrange a taxi for very little cost to get you everywhere in Samui. A lovely experience and the manager, Kat is great.

2018 年 12 月入住 10 晚

6/10 一般

Andrew，London

2018 年 8 月 28 日

满意：清洁度

Needs some TLC

The hotel is a little dated and needs some TLC to get higher ratings. A lot of light bulbs not working and tiles missing in the pool etc. We were on the 5th floor and had a great view of the mountain and also could see the sea. You’ll want to hire a scooter here but note you MUST leave your passport with the hotel. We didn’t have any issues but we’re a little unsure about leaving a passport with them.

2018 年 8 月入住 4 晚

8/10 还可以

Dan，Halifax, Canada

2018 年 2 月 19 日

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

Set on a Hill

We like to be just off the beaten path and this place was perfect. Set on a hill in a quiet area, the views were great but not right on the busyness of the beach. The main road was only a km away. The staff was VERY helpful and friendly and the food in the restaurant was delicious.

2018 年 2 月入住 11 晚

10/10 超赞

Crystal

2018 年 1 月 25 日

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

Breathtaking Hotel

Loved it! Was greated with tea and wipes to freshen up. The hotel was beautiful and the staff was always attentive and very helpful. I would definitely stay here again!

2018 年 1 月入住 2 晚

8/10 还可以

Camilla

2018 年 1 月 10 日

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

Bra hotell!

Bra hotell med nydelig utsikt mot havet. Bassenget er litt slitt, men i fortsatt god stand! Fine rom og flott restaurant/uteområdet.

2018 年 1 月入住 3 晚

10/10 超赞

Adam

2018 年 1 月 8 日

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

5* quality, excellent value for money

Great hotel with very friendly service, excellent value for money. The room was above average standard with excellent amenities. Very close to local motorbike rental so very easy to get around. Fantastic pool and bar and staff are very attentive and always available to help.

2017 年 12 月入住 2 晚

6/10 一般

Ang，tpt

2017 年 7 月 18 日

รร บนเนินเขา เงียบสงบ ห้องกว้างขวาง

ทางเข้า รร ไม่มีป้ายบอก ต้องเปิดกุเกิลนำทาง และต้องขับขี่รถไป เพราะอยู่ในซอยลึก รร เงียบสงบดี ห้องพักกว้างขวาง พนักงานก็เป็นกันเอง

2017 年 7 月入住 2 晚

10/10 超赞

Melanie，New Zealand

2017 年 7 月 8 日

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

Best accommodation ever

Most amazing accommodation - lovely staff, breathtaking views from our level, the pool was amazing and the view from it was breathtaking. Our room was huge and very clean. Would love to come back. Best hotel I have ever stayed at!!

2017 年 7 月入住 1 晚

2/10 糟糕

真实旅客

2017 年 7 月 8 日

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

Irresponsible staff, unhelpful, ruined my clothes

First, I was in a moped accident where a local Thai man hit me and had to go to the ER. The concierge were adamant that I need not contact the police because they say they're no help to foreigners.they told my driver not to take me but I insisted and I went anyway and the police were very helpful and even was able to get video footage of he accident. Second, I gave them a pair of RL leather shorts to fix the clasp but the concierge gave it to laundry and ruined it along with my other laundry. Suddenly they don't understand my English. It was a $350 shorts and they tried to say that they're my friend and sorry. Sorry just doesn't cut it when I already pay more than avg for their taxi service everyday. There is nothing to do in the area so i ended up paying 800 baht to go to lamai and 500 to chaweng when it's actually cheaper to hire public taxi. Everything they offered me, as a "friend" was way more expensive than if I went elsewhere. Save your money and holiday spirits and go elsewhere. I was never compensated for my shorts.

2017 年 6 月入住 2 晚

6/10 一般

nola，weastern australia

2017 年 7 月 1 日

满意：客房舒适度，员工和服务

不满意：住宿条件和设施

Great location and amazing views

Meeting with staff on arrival was very welcoming and pleasant, Giff was just so easy going and professional, made us feel at ease, nothing was a problem for her what ever we wanted our needs were meet, can't praise her enough, and Ay was another lovely lady very good at her job, all the staff were great. We were very well looked after.

2017 年 6 月入住 9 晚

2/10 糟糕

真实旅客

2017 年 5 月 16 日

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

BUGS , false advertising and bad management

When we arrived, we notice the hotel looked significantly different. The furniture in the front was not there , the pool was run down and there was no restaurant. Also there were plates filled with dead cockroaches in the hallways. We ignored it , and moved onto our room. We soon realized we didn't have plumbing in the bathroom and did not get offered an upgrade until I asked for a refund. They expected us to stay in the room with a broken sink and no running water. The room they tried to upgrade us to had no roof over the bathroom which resulted in it being infested with bugs and lizzards. We said no and I insisted to stay somewhere else. After I got in a argument with the manager over the phone(stating that this was not what I paid for) she repeatedly refused and said no refunds. Then she proceeded to tell me I had to go through Expedia. After hanging up on me, the front desk lady once again upgraded our room to their master suite where There were cockroaches in the bathrooms as well as under the couches and bed. The doors to outside didn't close properly and the kitchen was dirty . I tried to call Expedia using my hotel room phone and the front desk phone , but they do not allow calls outside Thailand. The manager avoided Expedia when they called (even tho I just spoke to her). After booking with someone else I herd the girl on the phone with the manager asking to get us a cab. We still have not receive any refund due to the owners avoiding Expedia. Do not stay here !

2/10 糟糕

Sendrine

2017 年 4 月 17 日

不满意：住宿条件和设施

Nous avons passé un bon séjour le personnel très à notre écoute par contre hôtel très mal entretenu car nous sommes restés coincé dans l ascenseur dans le noir sans pouvoir utiliser l appel au service technique avec deux enfants qui ont eu très peur heureusement que nous avions la lumière sur nos téléphone coincés plus de vingt minutes nous avons tape pour être entendu et la on a essayé de nous sortir avec un porte manteau et une barre de fer qui a est tombé a deux centimètre de nos pieds il n arrivait pas à utiliser la clé pour ouvrir les portes donc hôtel très mal entretenu c est inadmissible donc je ne recommanderais pas cette hôtel a des familles mêmes si le personnels est très gentils

2/10 糟糕

nick，canada

2017 年 3 月 27 日

不满意：住宿条件和设施，员工和服务

Isolated

I donot understand how Expedia would recommend a hotel like that to anyone

8/10 还可以

真实旅客

2017 年 3 月 5 日

满意：员工和服务、住宿条件和设施、客房舒适度

8/10 还可以

Gabriel

2017 年 2 月 26 日

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

grand hill residence

Placed in quiet area,near mountins,excellent service,clean apartment,nicemanagment.I recommend this hotel for everybody.[families,couples....].Also near beaches,shopping,pubs to dine.Just better you have to rent automatic moto cycle[1 day 150-200 Bht],you get another funny and easy transport to discovery Koh Samui

4/10 很差

Robert

2017 年 2 月 21 日

不满意：员工和服务

Hatten kein Warmwasser u. wifi, obwohl das Hotel gut ausgestattet ist. Wir bekamen einen zweiten Zimmerschlüssel nur zum duschen? Kein Zimmertausch!!! Kein Wifi im ganzen Hotel!!! Das war ein übler Scherz!

2/10 糟糕

真实旅客

2017 年 2 月 20 日

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

not as advertised. 3 star maximum!!

i booked this hotel to spend my last night in koh samui after a 3 month trip here with my girlfriend. we checked in mid afternoon and headed out to see the sunset and have some dinner. we booked a deluxe jacuzzi seaview room,advertised with a king size bed with premium bedding, cable tv with premium channels, in room climate control.on returning to the room in the night time, we went out onto the balcony.the light for this didn;t work.in fact,6 out of the 8 light switches in the room did not work. with the lights of koh phangan in the distance, i went to run my girlfriend a bath.the water was cold and barely came out of the tap.the wash basin and shower produced only cold water. i called reception and the lovely lady immediately came to the room, in the meantime, i had switched on the tv. only 4 channels worked. the lady couldn't get the jacuzzi to work. the water in our bathroom was still cold. i asked if we could change rooms. the room next door was available, but on inspection, was much smaller with a queen size bed a tiny shower and a small balcony. obviously the spec for this room was much lower than what i had booked and paid for, but no other alternative was offered. the hotel was empty, however i was told no other alternative room could be found. the offer was for us to check out and book another hotel???!!!! at 9.30pm! this level of service for what is allegedly a 4* hotel is simply unacceptable.

10/10 超赞

Ellinore

2017 年 2 月 13 日

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

Bo här!!

Superbra hotel med bra service och hög standard!

6/10 一般

guillaume，koh samui

2017 年 2 月 6 日

满意：员工和服务

不满意：住宿条件和设施，清洁度

Vraiment moyen!

Nous avion réserver une chambre avec jacuzzi vue sur la mer. Arrivée : -pas d'eau chaude ! -pas de lumière sur la terrasse. -Draps qui sentaient mauvais Et En reponse : on verra ca demain . Ok donc 1ère nuit sans pouvoir se doucher apres avoir passer la journée complète de trajet (avion,bus,bateau) et avec la chaleur je vous laisse imaginer qu'une douche aurais étais appréciable. Le lendemain ne trouvant pas de solution (sûrement faute de personnel ) on nous a quand même changé de chambre. Chambre dans laquelle nous avions bien le jacuzzi que nous avions pris en option , mais que nous n'avons pu utiliser car la réceptionniste nous a expliquer qu'il fallait remplir le jacuzzi avec tuyau de douche situé a 1 m de là .(super) Sauf que : -pas de pression -impossible davoir de l'eau tiède ( ou brûlante ou froide) 3 ème jour . Nous arrivons pour déjeuner. Mince! Aucune table de disponible . Seule solution que l'on nous propose déjeuner dans la salle d'attente de l'accueil sur une table basse . Et je passe des détails -manque de personnel car réceptionniste obligé de servir le petit déjeuner ) -wifi aléatoire -bâtiment pas entretenu (1 ascenseur sur 2 qui fonctionne. ) -draps pas changé durant notre séjour (10jours) Bref travaillant dans l'hôtellerie et la restauration nous sommes compréhensifs et pas particulièrement exigents nous aurions voulu un minimum de prestations et de standing au vu du prix payé. 1ère et dernier expérience dans cet hôtel .

2/10 糟糕

Janey，london

2016 年 12 月 19 日

不满意：客房舒适度，住宿条件和设施

Rats no TV no internet

No-one stayed in the hotel it was empty. No-one collected me from the airport having advertised transport available. lied about internet access all the time everything was tomorrow parts engineer I was the only person there no lighting at night lift got stuck on 5th floor I was alone all night terrifying I left after 4 days of no hot water staff spent the day smoking in corridors instead of cleaning the room I asked for a refund this was refused

4/10 很差

真实旅客

2016 年 10 月 4 日

满意：员工和服务

不满意：住宿条件和设施

Normales Hotel in Noblerer Gegend

Hotel ist auf einem Hügel weg vom Strand und der Stadt. Personal was sehr sehr hilfsbereit und zuvorkommend, Hotel selbst jedoch in einem guten jedoch nicht sehr guten zustand. Hatten Geko im Zimmer und die waren überall. Personal TOP Shuttle zum Strand TOP Hotel allgemein GENÜGEND Fazit, wer sich Schweizer Standard gewöhnt ist sollte nicht mit allzu viel rechnen.

8/10 还可以

Fernando，Buenos Aires

2016 年 9 月 1 日

满意：清洁度、住宿条件和设施、客房舒适度

Nice hotel and value

So nice hotel, it seems to be in the middle of the jungle because of huge gardens and trees. Outstanding view in the higher floors.

格兰德希尔度假酒店

Grand Hill Residence

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