Pros: Proper hotel, comfortable beds, spacious apartments and hallways. We reserved two 2 bedroom apartments for two weeks. Overall comfortable. Food was good.
Cons: 1) frustrating in room dining experiences. If you order 3 coffees and breakfast, you will get: 2.5 coffees, 6 mugs, 1 plate, 1 napkin, 6 jams, 2 pieces of toast. All this after 1 hour. Very little care is given by the in room dining staff to think consciously about what is being ordered and what is needed.
Next 2) your room keys will need to be reset every other day. We stayed two weeks and had to reset over 5 times
Lastly 3) elevator music played the same one song on repeat. Very annoying after 1-2 days.