6/10 一般
H F ABRACADABRA
2025 年 1 月 26 日
不满意：员工和服务
super convenient but don't expect service
Dash Living on Prat is located in Tsim Sha Tsui and is only 3-4 minutes from MTR station - super convenient.
We arrived at late evening (22:00). Security is available but not check-in reception. Check-in is through an iPad with a remote concierge. I was asked to write down my credit card details (including security code) on a paper so that the security took a picture for data input. I have great concern on this process as this implies high security risk on my side. Then, the security gave me back the paper and I found that it was a reused printing with OTHER customer's personal info like name. This implies personal info being leaked.
Room was clean. Wall between rooms is not soundproof and I could hear clearly a woman muttering her child (?) one night.
Water drainage was slow in shower room. Reported to reception on following morning and got it fixed. (Reception is available during day time).
There were noises when while opening and closing the closet (cabinet) - didn't report to hotel.
Two elevators are available but speed was very slow. I stayed on 17/F. It took around 2 minutes or so to get down to ground floor. Some customer were not able to get in the elevator because it was full. Staff started cleaning one of the elevators at around 9:30 in the morning. This may even cause longer waiting time for the elevator.
Laundry facilities available as mentioned in hotels.com and official site mentioned "complimentary self-laundry" and eventually this is a paid service.
H F ABRACADABRA
2025 年 1 月入住 6 晚