The hotel provides excellent service. I called the hotel directly and asked for some questions and they could answer me efficiently in a well maner. The reception team is excellent too. They accommodate my requests. They always wear smiles and greet you warmly. I booked two rooms for two nights. Since one of the guest is using wheelchair, they voluntarily upgraded one room so that he can have more space. The team is so customer focus and i would like to express my heartful thanks to them. Both rooms are clean and my team have a nice sleep.
Thank you team! Well done! Will return to this hotel next time ;)
Ida
2024 年 10 月入住 2 晚
10/10 超赞
Christopher
2024年10月25日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Christopher
2024 年 10 月入住 1 晚
8/10 还可以
thomas
与家人出行
2024年09月19日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Hotel staffs are courteous and helpful. We stayed for 8 days, changed rooms 3 times. The first room might be on higher floors, the cold water was hot. The second room air conditioner stuck on 22 degrees celcius. After engineer repaired,there was no air conditioning. The third room was perfect. The hotel also gave us an upgrade and fruit basket.
thomas
2024 年 9 月入住 8 晚
8/10 还可以
YAWEN
2024年07月31日
YAWEN
2024 年 7 月入住 3 晚
6/10 一般
Yuk Ki
2024年07月30日
Yuk Ki
2024 年 7 月入住 1 晚
8/10 还可以
CAROL
团体旅客
2024年07月24日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Stay 2days with friend in this hotel. It's very convinient location in HK. Also there are lots of restaurants. Thanks for update our room, it's very nice trip! I will recommend if you are looking for the tidy and safe hotel.
CAROL
2024 年 7 月入住 2 晚
8/10 还可以
Ping Lim
商务旅客
2024年07月17日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
its next to Knutsford Terraces, one of the most fanous bar area in Hong Kong, the location is perfect. However, its a bit noisy at night, you can hear the band sound from the live music, other than that, everything are ok. Staff are nice and helpful too.