Lovely hotel in a great location for the weekend night market
Ellie
2024 年 1 月入住 4 晚
10/10 超赞
Ngau
2020 年 1 月 2 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Ngau
2019 年 12 月入住 4 晚
4/10 很差
真实旅客
2019 年 12 月 1 日
满意:清洁度
不满意:住宿条件和设施,员工和服务
BAD CUSTOMER SERVICE
I'll go with the good side first- this hostel/dorm is quite clean.
Now to the bad experience I had.. The receptionist is VEEEERRRRYYY to the top RUDE. BAD CUSTOMER SERVICE. I was thinking maybe jus a "bad day probably for her", but then the next day still unprofessional and she talks like she's irritated when you ask her questions (e.g wifi). As much as I wanted to recommend the hotel, I don't think I will ever book it ever again. If you'll stay in Krabi for maybe 1 night not talking to any of the staff asking for help, then maybe.. But the staff is just RUDE. Good thing I immediately left the next day. Anyway, I hope the management will improve their service.. I mean, it doesn't cost anything to be nice.