格兰德酒店允许宠物入住吗？

是的，此酒店允许携带宠物入住（总共可携带不超过 2 只宠物）。将收取每只宠物每晚 PLN 100 的费用。服务类动物免费。

格兰德酒店的停车费是多少？

提供自助停车服务，收费每天 PLN 180。停车位数量有限。

何时可在格兰德酒店办理入住？

开始办理入住：16:00；停止办理入住：不限时间。

格兰德酒店提供前往机场的班车吗？

是的，按要求提供机场班车。每辆车费用：PLN 160。

格兰德酒店的地址在哪里？

此豪华酒店坐落在克拉科夫旧城区，步行即可走到佛连斯卡大街和主集市广场。克拉科夫历史博物馆和皇家路仅几步之遥。到达克拉科夫中央火车站需步行 19 分钟。

格兰德酒店 - Expedia 亿客行

10/10 超赞

Steffen

2025 年 8 月 7 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Sehr schönes Hotel, dass Personal ist sehr freundlich und hilfsbereit. Die Lage des Hauses ist unschlagbar und bildet für alle Ausflüge den perfekten Ausgangspunkt. Ich kann das Grand Hotel Krakau sehr empfehlen!

2025 年 7 月入住 5 晚

8/10 还可以

Penelope

2025 年 7 月 12 日

满意：员工和服务，清洁度

不满意：住宿条件和设施

Beautiful building, good breakfasts. But our electricity fused 3 times and we were given a less pleasant rroom.

2025 年 7 月入住 3 晚

4/10 很差

Juan Luis

2025 年 5 月 22 日

满意：清洁度

Mi habitación individual, no era de un hotel de cinco estrellas, ni mucho menos !!

2025 年 5 月入住 2 晚

8/10 还可以

Marianne

与家人出行

2025 年 5 月 5 日

I brought my 8 year old niece for a weekend shopping trip. Grand is always safe. I must say that I found the butler and the man at the front desk to be very friendly. The hotel did not seem full and was very dark, both in the reception and restaurant. The room was clean and large, but only hot water in the shower and not in the sink. Since we had two nights here, I thought it should have been addressed as soon as I pointed this out the first night. I can live with that, but it's still strange that it wasn't fixed.

2025 年 5 月入住 2 晚

10/10 超赞

真实旅客

2025 年 4 月 27 日

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

Virkelig smukt hotel i perfekt lokation. Meget behjælpelig staff, som gjorde sit ypperste for at sørger for vores needs. Deres morgenmad var en smule kedelig, men ellers er der intet dårligt at sige om hotellet. Hver dag, var der en ny gratis flaske vand på værelset

2025 年 4 月入住 3 晚

10/10 超赞

Alberto

2025 年 4 月 27 日

满意：清洁度、员工和服务、住宿条件和设施

Amazing historical place, in the heart of the Old town everything is walking distance, very nice and helpful staff!

2025 年 4 月入住 2 晚

10/10 超赞

Mercedes，Gilbert

与配偶出行

2025 年 4 月 7 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

I loved everything about this hotel. The location. The rooms. The amenities. The staff. Above and beyond. We had so much fun and loved the location so much.

2025 年 4 月入住 4 晚

8/10 还可以

Rafael

2025 年 4 月 2 日

2025 年 3 月入住 1 晚

10/10 超赞

Debra

团体旅客

2024 年 12 月 16 日

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

Great Stay

Fabulous hotel. So welcoming and rooms were very comfortable. Breakfast was fresh and tasty

2024 年 12 月入住 3 晚

10/10 超赞

Nancy，Duarte

与家人出行

2024 年 12 月 15 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

The Grand Hotel was wonderful. The people who worked there were kind and did their best to accommodate us. Very professional, very helpful. My experience is a little different as I am slightly physically disabled; I walk with a cane and have limited mobility. It never occurred to me to reserve a handicap accessible room and that was my mistake. The bathtub was very tall and it was difficult for me to step into it. When I asked for a different room with not so tall of a tub I was told that all the rooms had the same tub. They offered me a stepstool and a bathmat and that did help somewhat along with having my daughter help me in and out of the tub. I was impressed with the staff doing their best to help resolve this issue and how quickly they acted. When I did ask about changing to their accessible room, it was already booked. The room was beautiful and spacious; we had two twin beds and a daybed/couch, along with two comfortable chairs with a tall ceiling. Our room was cleaned daily and we had fresh towels each day too. Everyone we spoke with who worked at the hotel was professional and helpful and kind. Thank you Grand Hotel for your outstanding service and kindness.

2024 年 12 月入住 5 晚

10/10 超赞

Rodolfo

2024 年 11 月 15 日

满意：清洁度、员工和服务、住宿条件和设施

2024 年 11 月入住 1 晚

8/10 还可以

Stephanie

与家人出行

2024 年 10 月 18 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Great location. Walking distance to all attractions, shops, and restaurants. Parking access on site very tight and limited. Breakfast was great. Rooms could stand updating.

2024 年 9 月入住 2 晚

8/10 还可以

真实旅客

商务旅客

2024 年 10 月 6 日

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

2024 年 8 月入住 1 晚

10/10 超赞

Nancy

与家人出行

2024 年 10 月 4 日

满意：住宿条件和设施，清洁度

The room size was perfect for a six night stay, room enough for 2 people to move about. Old world charming. Very convenient to the square in Old Town although loud outside on the weekend but it wouldn’t stop me from staying there again!. Staff were helpful.

2024 年 9 月入住 7 晚

6/10 一般

Björn

与家人出行

2024 年 9 月 10 日

满意：清洁度、服务设施、住宿条件和设施

2024 年 9 月入住 1 晚

4/10 很差

Patrycja

与家人及幼儿出行, 与家人出行

2024 年 8 月 22 日

满意：清洁度

不满意：服务设施，员工和服务

The breakfast (pay extra) was very good and the staff at breakfast was great. However we booked a room for 2 adults and 2 children - 4 person. We got to the room and it had a queen bed and a twin sofa (does not open up, just a single person sofa). I tried to call front desk / the phone did not work. I went down and said this is a 3-person room. The front desk person said (no, it’s a pullout 2 person sofa). I go upstairs and check with my husband and no, it’s a twin. Go back downstairs- at this point the front desk says - yes, you are right, it’s a twin. I asked for an extra bed rollaway. They say it will be brought up. I return from being around city with kids, no bed and they tell me sorry, we don’t have any and the manager said it’s ok for us to cuddle with one of our kids!!! What does this mean?!!! We are tired so I say, ok, will it be available tomorrow and the front desk assures me yes. Tomorrow is the same exact story. I paid a good money for the hotel and they never apologized or reimbursed me for the hassle. Really lousy service, the worst I experienced in Poland where all other places were great. I am giving it 2 stars because of breakfast which was very good.

2024 年 8 月入住 2 晚

10/10 超赞

ANA BERTHA

与家人出行

2024 年 8 月 21 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Excelente hotel

2024 年 8 月入住 2 晚

6/10 一般

Krister

2024 年 7 月 28 日

不满意：住宿条件和设施

Överprisat

Femstjärnigt enl. appen. Snarare trestjärnigt. Överpriset.

2024 年 7 月入住 1 晚

2/10 糟糕

Debora

2024 年 7 月 23 日

2024 年 7 月入住 3 晚

4/10 很差

Penny

商务旅客

2024 年 7 月 22 日

满意：清洁度、住宿条件和设施、客房舒适度

不满意：员工和服务

I had multiple poters over two days while waiting outside seem to be trying to get rid of me. Not knowing I am a guest but even once they knew to question why I was there and move me along.

2024 年 7 月入住 2 晚

10/10 超赞

KRZYSZTOF，Warsaw

2024 年 7 月 14 日

满意：清洁度

2024 年 7 月入住 1 晚

10/10 超赞

真实旅客

2024 年 7 月 5 日

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

2024 年 6 月入住 2 晚

8/10 还可以

Kerry

与配偶出行

2024 年 7 月 4 日

满意：清洁度、员工和服务、服务设施

This is a beautiful hotel which could use some freshening up, particularly in the public areas. The central AC broke while we were there during an extremely hot day, but the staff was extremely helpful. Breakfast was very good, in an elegant space.

2024 年 6 月入住 3 晚

10/10 超赞

真实旅客

2024 年 7 月 2 日

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

2024 年 6 月入住 1 晚

8/10 还可以

Robert

2024 年 6 月 17 日

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

Great location

Great location. Breakfast was delicious with a lot of choices. There was a small gym with older equipment. Blackout curtains would have been appreciated. Overall a great choice

2024 年 6 月入住 4 晚

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