We had a great time in Krakow! The bed was incredibly comfy, and the receptionist we met at check-in was lovely and very helpful. The room was immaculately clean, and on Valentine’s Day, we even found chocolates left for us, which was a really nice touch.
That said, there were a couple of downsides. The bathroom had an unpleasant smell, and while we knew the hotel had steps, being on the top floor made them quite a workout. I had injured my knee before the trip, which made them even more challenging, so it’s something to keep in mind if mobility is a concern.
Noise was another issue. Our room faced the courtyard, and while we expected some city-centre noise, the music from the outdoor seating area at Pizzatopia was much louder than anticipated and played all night. Previous reviews mostly mentioned street-facing rooms having some noise, so this caught us by surprise.
That said, the location was fantastic, the staff were lovely, and the room was spacious and warm. Overall, we really enjoyed our stay. Just be aware of the steps and potential noise if you’re a light sleeper!