I was truly impressed with the exceptional service at this hotel, especially with the complimentary upgrade I received upon arrival. From the moment I stepped in, the staff went above and beyond to make my stay memorable. The room was immaculate, exuding a delightful fragrance, and the bed was incredibly comfortable, ensuring restful nights. I especially appreciated the thoughtful touches, like the handwritten welcome note on the bed and a soothing chamomile note left at night. Every time I left the hotel, a friendly security staff member opened the door for me, even assisting with my luggage upon arrival. The food at the restaurant was absolutely delicious, and I must give a special shout-out to Brenda, who provided outstanding table service throughout my meals. The breakfast options were varied and tasty, making mornings a delight. Additionally, the outdoor pool was impeccably clean and offered plenty of seating options for relaxation. Overall, I would not hesitate to stay at this hotel again!