This is a scam, the service apartment is not available. Contact number is not working... left stranded and had to look for alternative accomodation onsite.
Money paid but totally uncontactable. I want my money back. I am a gold member of hotel.com, first time i am experiencing this.
Utterly disappointed. Pls call me. I was waiting at call center for more than 1 hr and line was cut and no one return my call. I am consider to move my booking somewhere else.
Call me at +65 80280056
Good location. Room condition is little rundown. Though indicated as non-smoking room, definitely the smoking smell is there.
K
8/10 还可以
真实旅客
2017 年 12 月 31 日
满意:清洁度、住宿条件和设施、客房舒适度
Big and comfortable room. Good for friends and family usage.
真实旅客
2017 年 12 月入住 5 晚
2/10 糟糕
真实旅客
2017 年 8 月 12 日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
very disappointed
1st - there are no highlighted before i go must contact them... i carry my luggage to look for help... from east to west tower upstairs to downstairs
2nd - the floor mat is dirty, the floor is dust...
3rd - the worst the kitten very dirty...
真实旅客
2017 年 8 月入住 1 晚
6/10 一般
Daymond
2017 年 6 月 27 日
不满意:员工和服务,清洁度
Overall is fine with the facilities, dirty toilet. Old furniture. But comfortable room.
Daymond
2017 年 6 月入住 2 晚
6/10 一般
真实旅客
2017 年 5 月 5 日
Have to call in advance for staff to meet you at the entrance lobby to pick up your room key.
Staff response was good, eventhough we checked out at 6.15am, they answered our call and came to pick up the room key from us.
Need to place a deposit of Rm200 per card key.
真实旅客
6/10 一般
Dawson,California
2017 年 4 月 23 日
满意:清洁度、员工和服务、客房舒适度
No front desk, sublease room from main building. F
Felt like second class people. No front desk. Men who operated Garden what ever were hush hush about us. Looked at reservation suspiciously. Awesome city, staff good but no front desk for Garden suites, REALLY