My stay at the FOX Hotel Glenmarie was marred by several concerning incidents.
The most alarming occurred shortly after check-in when another couple was mistakenly assigned to my occupied room. This created an awkward and uncomfortable situation for all parties involved. While this may have been due to a lag in their reservation system, such a basic security and privacy breach is unacceptable for any hotel.
The problems continued when my key card suddenly stopped working after reporting the room mix-up, requiring me to make an unnecessary trip back to reception for reprogramming. Adding to the disappointment, my rest was frequently disturbed by the constant noise of elevator chimes and slamming doors during the early morning hours.
These issues reflect poorly on the hotel's operational standards and significantly impacted the quality of my stay.
Victor
2025 年 1 月入住 1 晚
10/10 超赞
Masayuki
商务旅客
2024 年 11 月 28 日
满意:清洁度、服务设施、住宿条件和设施
I enjoyed my stay
Masayuki
2024 年 11 月入住 2 晚
8/10 还可以
AJAI
2024 年 10 月 4 日
满意:住宿条件和设施,清洁度
AJAI
2024 年 9 月入住 5 晚
10/10 超赞
Nadia
与家人出行
2024 年 9 月 22 日
满意:清洁度、服务设施、客房舒适度
اقمنا في الفندق لمدة اسبوعين. الفندق من انقى الفنادق. الاستقبال كان جيدا جدا.. طاقم الفندق رائع و مستعد للمساعدة، تسجيل الدخول و الاستقبال جيد جدا. الفطور صحي، كل شيء متوفر
المسبح و صالة الرياضة جيدة جدا.
.كل الخدمات ممتازة و لنا عودة اكيد لهذا الفندق.