8/10 还可以
Satomi
商务旅客
2025 年 9 月 27 日
满意：清洁度、服务设施、住宿条件和设施
It was a very beautiful hotel and I had a luxurious stay.
Since it was an apartment-style room, I opened the cupboard to use a glass, but it fell out and broke.
I cleaned it up myself, put the pieces in a bag, and handed it to the front desk.
At that time, all they said was, “If you break something, there’s a charge.”
No one asked me about the fact that the glass was already in a position to fall when I opened the cupboard, nor did they show any concern about the glass shards.
They didn’t even ask if I was okay cleaning it up.
It wasn’t about the price (around RM19), but that lack of care was disappointing, especially since everything else was great.
Satomi
2025 年 9 月入住 4 晚