Cockroach infested, no response despite several complaints. Staff very unresponsive unconcerned, one even said complain to Agoda in review. Manager promised to arrange my Grab airport drop on10/12 morning at 6am however no arrangements were made and no one at reception was able to make a booking. They knew I was desperate so arranged with his friend Taxi driver by Anwar and finally I was overcharged by taxi driver.
very bad hotel= never stay again.
Sivanathan
2024 年 12 月入住 7 晚
6/10 一般
Rajesh
2024 年 12 月 26 日
满意:员工和服务
不满意:住宿条件和设施,清洁度
Location was ok.
Rajesh
2024 年 12 月入住 4 晚
2/10 糟糕
Mathew
2024 年 7 月 18 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
I wouldnt stay there again.
The staff are creepy & didnt wanna help & tried to argue with me.
It is a non smoking hotel - but all the rooms had ash trays & people have been smoking in there.
No fridges in rooms.
It is a 2 star hotel & it says a 3 star hotel on Expedia. It also says alot more untrue things on Expedia.
I will never stay there again.
Mathew
2024 年 7 月入住 7 晚
6/10 一般
真实旅客
与配偶出行
2020 年 1 月 6 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
still using old brand of television..
真实旅客
2019 年 12 月入住 1 晚
6/10 一般
真实旅客
与家人及幼儿出行, 与家人出行, 与配偶出行, 商务旅客
2019 年 7 月 3 日
Kemudahan untuk sarapan pagi agak terlalu simple tapi ok la tetapi staff yang bertugas unit sajian perlu menjaga kebersihan semasa mengandalikan makanan..contohnya pakai lah sarung tangan atau penyepit semasa membuat sajian.
真实旅客
2019 年 6 月入住 2 晚
8/10 还可以
真实旅客
商务旅客
2019 年 2 月 11 日
满意:员工和服务,清洁度
朝食の男性のスタッフさんのマナーやサービスがとても良く印象に残っています。
真实旅客
2019 年 2 月入住 3 晚
8/10 还可以
真实旅客
2019 年 2 月 7 日
满意:住宿条件和设施,员工和服务
Nice Hotel
真实旅客
2019 年 1 月入住 2 晚
8/10 还可以
Aswalhartini
2019 年 1 月 14 日
room
so good for stay
Aswalhartini
2019 年 1 月入住 2 晚
10/10 超赞
真实旅客
2018 年 12 月 10 日
真实旅客
2018 年 12 月入住 2 晚
10/10 超赞
Maimunah
2018 年 11 月 7 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Jalan jalan at KL
city centre. easy to get halal food, good shopping place
Maimunah
2018 年 10 月入住 1 晚
2/10 糟糕
Traveller,Uk
2018 年 10 月 14 日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Traveller
2018 年 10 月入住 2 晚
10/10 超赞
Abdul Rashid
2018 年 9 月 1 日
Palace is my kingdom.
Our stay there for 4 days 3 night was so wonderful. Great staff at front desk or housekeeping. Very clean and good services. If l and family went to Kuala Lumpur, that's will be our first choice. Thank you so very much.
Abdul Rashid
2018 年 8 月入住 1 晚
8/10 还可以
真实旅客
2018 年 5 月 3 日
满意:员工和服务,清洁度
Requested for extra pillow but nobody send and they didnt inform us that extra pillow is not available. Requested for a king size bed since we have small kids but end up getting a twin bed.
真实旅客
6/10 一般
Fradze
2018 年 4 月 19 日
满意:员工和服务
不满意:清洁度
The room space is good but need to replace some outdated things. Carpet, king bed and tv.
Fradze
2018 年 4 月入住 2 晚
10/10 超赞
Mohamad Ismawi
2018 年 4 月 17 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Mohamad Ismawi
8/10 还可以
Jeff,Yan kedah
2018 年 4 月 12 日
满意:员工和服务,清洁度
Good hotel close to the shopping arcade!
Nice overall but there is no parking available. Room 618 a bit smelly like a someone smoking in the room.
Jeff
2018 年 4 月入住 1 晚
8/10 还可以
KHAIRUL AIMI RIDHWAN
2018 年 4 月 11 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
KHAIRUL AIMI RIDHWAN
4/10 很差
Yussoff
2018 年 4 月 2 日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Yussoff
8/10 还可以
Anonymous
2018 年 1 月 28 日
满意:员工和服务
Hotel Location. Near train station. Shops and foods are available in the vicinity.
Anonymous
2018 年 1 月入住 2 晚
4/10 很差
真实旅客
2016 年 6 月 26 日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Palace Hotel need upgrading facilities
Keadaan bilik dah usang. TV lama, carpet berbau & tak kering, aircond juga membuat carpet bilik basah. Byk lipas and tiada peti ais dlm bilik. Housekeeping masam muka bila minta or Tanya sesuatu mcm nak pinjam sejadah, etc. Lift kecil satu saja.
真实旅客
10/10 超赞
lingam,inglewood wa 6052 australia
2016 年 3 月 29 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
very good value for the money we paid for
very good value for price reasonably quiet ,. very good food around
lingam
6/10 一般
VENKATARAMAN,Chennai
2016 年 3 月 18 日
满意:员工和服务
不满意:客房舒适度
Hotel Palace - Kualalumpur
Hotel is very well located. Quite easy to move around with ease. Hotel can improve their rooms.
VENKATARAMAN
8/10 还可以
prabin,kathmandu
2015 年 8 月 5 日
满意:客房舒适度,清洁度
Nice hotel
We enjoyed, room was big enough for family 2 adults and 2 children.
Breakfast was not that good , needs improvement
Centrally located, easily accessible to near by tourist area
prabin
10/10 超赞
Abdul Rashid,Kunak, Sabah
2015 年 7 月 27 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Best hotel to stay in and lots of nearby shopping area...