Only one staff attending to the check-in, it took quite a long time to settle the check-in.
Raymond
2024 年 8 月入住 1 晚
10/10 超赞
tim
2024 年 8 月 16 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Great Value and friendly staff
The shower was great the room nice and clean. The front desk was very nice checking in and out. They were nice and gave us a late check out. Only improvement i would suggest is that the bed is a little to firm (not uncomfortable, but not comfortable either)
tim
2024 年 8 月入住 1 晚
8/10 还可以
dandadeuá
2023 年 12 月 1 日
满意:清洁度
The place is ok.
Its away from the main center so there is not a lot to do walking distance. Would be good if you are looking for a scape and disconnect, however they receive a lot of families and groups that make the stay a bit noisy.
dandadeuá
2023 年 11 月入住 1 晚
8/10 还可以
Nornatasha
2023 年 9 月 4 日
满意:清洁度、住宿条件和设施、客房舒适度
Nornatasha
2023 年 8 月入住 1 晚
8/10 还可以
Stephanie
2023 年 1 月 29 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Pleasant stay
Pleasant stay at SCAPES. Although it is opposite a construction site, our room faced the courtyard so it was very quiet. The hotel is a 10 mins drive from restaurants so not an issue. There are free onsite parking too.
Stephanie
2023 年 1 月入住 1 晚
2/10 糟糕
Sarojini
与家人出行
2022 年 9 月 10 日
满意:清洁度
不满意:住宿条件和设施,员工和服务
We arrived early at the hotel and waited until 2:50 to check in. After providing the reservation information signed the document and they asked us to wait until 3:00 pm. At 3:05 pm they gave us 1 room and no information they did not have the information for the second room.
Once in the room there’s no way to dial room service, housekeeping, reception or any in-house extensions. There was no water in the room and no way to order it. The refrigerator had nothing. Besides the beds there’s nothing in the room. The television did not work, I could not watch the NFL games that were going on.
Two of us are vegan but the restaurant does not serve anything vegan or vegetarian food. It was one of the most horrible experience.
I do not recommend Expedia keeping this hotel as the option. I’ll not stay here even if I get free room.
Sarojini
2022 年 9 月入住 1 晚
6/10 一般
AINI
与家人出行
2022 年 7 月 13 日
满意:清洁度
不满意:服务设施
Room is clean. No indoor pool as claimed. Games room is level 1 is closed. Road leading to hotel is very dusty, muddy and many construction trucks gives unsafe and unserene feel
AINI
2022 年 7 月入住 1 晚
8/10 还可以
Annaline
与家人出行
2022 年 6 月 5 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Nice hotel but 20mins drive from Genting
Hotel is clean. Breakfast is good . room is spacious. staffs are also nice and polite. the only issue is this hotel location is v v far from genting. WITHOUT car, it is totally inaccessible. you can even walk to the nearest town which is 5mins drive away. the small town is the half hill area.
Annaline
2022 年 6 月入住 2 晚
6/10 一般
Ivan
团体旅客
2022 年 5 月 16 日
满意:住宿条件和设施
不满意:员工和服务,清洁度
So so and overpriced
Check in around 3pm and it was awkward - was told there are 3 breakfast slots. 7.30am,8.30am,9.30am but there was only 7.30am slot available.
Room was ok but smelt really bad.
Breakfast was decent
Be sure to plan 30-45 mins to check out because the hotel uses an archaic system where they hold you hostage at reception until someone has physically checked their rooms.
Ivan
2022 年 5 月入住 1 晚
6/10 一般
Edwin
与配偶出行
2022 年 5 月 3 日
满意:清洁度、员工和服务、住宿条件和设施
Nice and clean property, good spacious design with very friendly staff.
Only downside is that there is lack of transport out to the main areas as the property is very secluded. Will suggest they adopt a shuttle service if possible to help alleviate the lack of transport
Edwin
2022 年 4 月入住 1 晚
8/10 还可以
真实旅客
与家人出行
2022 年 1 月 6 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Enjoy my stay here!
Comfortable room and buffet breakfast with good varieties of food. Will stay here again.
真实旅客
2021 年 12 月入住 1 晚
8/10 还可以
Kian Kee
2022 年 1 月 1 日
满意:服务设施,清洁度
Kian Kee
2021 年 12 月入住 1 晚
8/10 还可以
Mohd Azman
与家人出行
2022 年 1 月 1 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Mohd Azman
Comfort, clean, breakfast good, service good.
Mohd Azman
2021 年 12 月入住 2 晚
8/10 还可以
真实旅客
与家人出行
2021 年 12 月 27 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Family trip
My only complain is the poor sound proof where i can hear clearly in room when people walk / talk at the corridor
真实旅客
2021 年 12 月入住 1 晚
6/10 一般
Yusfazirul b.
与家人出行
2021 年 12 月 24 日
Maybe can add more variety of food during breakfast.
Yusfazirul b.
2021 年 12 月入住 2 晚
10/10 超赞
NABIL
与家人出行
2021 年 12 月 23 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Hope to make dinner as Buffet cuz surrounding area not many available proper food
If this done by your hotel will be a unique job and sure will increase the quality of the hotel
NABIL
2021 年 12 月入住 1 晚
6/10 一般
Jîaêr
2021 年 12 月 23 日
满意:员工和服务,清洁度
Jîaêr
2021 年 12 月入住 1 晚
10/10 超赞
Nor Atiqah
与家人及幼儿出行
2021 年 12 月 22 日
满意:清洁度、员工和服务、住宿条件和设施
Everything is great
Nor Atiqah
2021 年 12 月入住 2 晚
10/10 超赞
BEH
与配偶出行
2021 年 12 月 20 日
满意:员工和服务、服务设施、住宿条件和设施
the soundproof of hotel room is terrible, even others room water flushing also can be heard through. The carpark is totally a disaster when peak season.