Terrible stay . When arrive , hotel does not have our booking record . After call to Hotel . Com , then this booking no record issue settled but Sovotel move us to another branch /outlet .
Room dirty and toilet lighting not enough brightness. Overall very bad
KOK WEE
2019 年 12 月入住 1 晚
4/10 很差
真实旅客
团体旅客, 商务旅客
2019 年 8 月 2 日
不满意:员工和服务、服务设施、住宿条件和设施
No soap no shampoo , i want ask extra pillow n towel cannot give me. Bad services
真实旅客
2019 年 7 月入住 2 晚
8/10 还可以
真实旅客
团体旅客, 商务旅客
2019 年 4 月 10 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Nice n pleasant
真实旅客
2019 年 4 月入住 1 晚
8/10 还可以
真实旅客
2018 年 5 月 7 日
满意:清洁度、住宿条件和设施、客房舒适度
不满意:员工和服务
This is exactly what a salesman looking for. However, the staff is not local citizen, kinda frustrated when talking to them.
真实旅客
2018 年 4 月入住 1 晚
6/10 一般
MAN
2018 年 4 月 5 日
MAN
6/10 一般
真实旅客
2018 年 2 月 1 日
满意:员工和服务
不满意:客房舒适度,住宿条件和设施
Small room
Small cramped room and bathroom even though it's a superior room. There is no window for the room I was given. Can hear the activities in the next room clearly. Came with foot massager that I didn't even used as it looked so worn and uninviting. This hotel is without lift. Room not worth the price. Only point is the friendly reception.
真实旅客
2018 年 1 月入住 2 晚
10/10 超赞
Lovene,Singapore
2018 年 1 月 21 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Great price and location
Parking is abit tough due to its perfect location. The surroundings is great with good food.
Lovene
2018 年 1 月入住 1 晚
4/10 很差
Gilbert
2017 年 11 月 21 日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
The items in hotel was not complete.
We have to go out and ask from receptionist for it.
Gilbert
2017 年 11 月入住 1 晚
6/10 一般
Moi Leng
2017 年 11 月 8 日
Moi Leng
2017 年 11 月入住 1 晚
8/10 还可以
Wee Guan
2017 年 6 月 22 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
A very good budget hotel
Checking in was fast and swift and reception staff is helpful. The room is very clean and tidy and air-con is superb. Wifi is very good. Location is good and food is plentiful till late in the night. Texas chicken just round the corner and other food stalls is open for 24 hours. Overall, it is a good stay at Sovotel and will return for sure.
Wee Guan
2017 年 6 月入住 3 晚
2/10 糟糕
Lai
2017 年 5 月 23 日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Lai
2/10 糟糕
Thomas
2017 年 5 月 20 日
不满意:员工和服务,清洁度
SGean at Sovetal
The whole Hotel is claustrophobic. The walls are so narrow. There was now elevators. No windows in the room. Small room.
Thomas
8/10 还可以
Mas,Male'
2017 年 5 月 20 日
满意:清洁度、员工和服务、客房舒适度
Very convenient area
Hotel staff were very pleasant and accommodating. Room and the shower were very clean. Considering it is a budget hotel, you would definitely get money's worth. we were allocated a room on the ground floor. Yes it was a bit noisy, as we could hear people moving about in the hallway, but we were not particularly looking for complete silence so that was okay. Lots of restaurants and cafe's in the area, which is a major plus point. Tropicana City Mall is just 5 rm away on a Grab Cab, and so is One Utama.
Mas
6/10 一般
真实旅客
2017 年 4 月 17 日
满意:清洁度
Noisy and Check in late
So noisy... Cannot rest at all. Check in only at 3pm, reason by the reception is the previous customer late check out. For me this is unacceptable.
真实旅客
8/10 还可以
good,malaysia
2017 年 2 月 15 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Nice and clean
This service Hotel Very nice and friendly staff, comfortable
good
6/10 一般
真实旅客
2017 年 1 月 11 日
Convenient little place for a quick stay in KL. Though we got a room without windows, which was a bit disorienting. Overall for the price, I can't really complain.
真实旅客
6/10 一般
真实旅客
2017 年 1 月 8 日
满意:员工和服务,清洁度
Comfortable accommodation at UpTown 36
The family room that i booked is quite small but accommodation provides is comfortable, however the foot massager is tear..
真实旅客
10/10 超赞
真实旅客
2017 年 1 月 5 日
满意:员工和服务、住宿条件和设施、客房舒适度
真实旅客
8/10 还可以
真实旅客
2016 年 12 月 9 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
真实旅客
8/10 还可以
SIEW LAN
2016 年 12 月 7 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Our stay at Sovotel Boutique Hotel were quite enjoyable and the room condition is up to our expectations....